Operations Supervisor - Airline Catering

LSG Sky Chefs is one of the world’s largest and most respected airline catering and hospitality providers. Renowned for its commitment to quality and innovation, LSG Sky Chefs serves numerous airlines across North and Latin America, delivering exceptional culinary experiences and outstanding service to millions of passengers every year. Their dedication to excellence has earned them the title "Airline Caterer of the Year in North America" for 2023 and 2024, underscoring their leadership in the airline catering industry. The company prides itself on fostering a dynamic workplace where talented employees are valued and play a crucial role in maintaining high standards and driving continuous improvement. Situated near the Austin-Bergstrom International Airport, their Sky Chefs facility operates around the clock, 365 days a year, ensuring timely deliveries and unparalleled service in a demanding environment.

The role of Operations Supervisor - Cold Food Production is vital to the successful execution of daily operations within this busy airline catering setting. This onsite position based in Austin, USA, comes with a competitive salary range of $55,000 to $69,000 annually. The Operations Supervisor is entrusted with overseeing the preparation, assembly, and quality control of all cold food items, managing a frontline team of approximately 25-30 employees. This leadership role requires the candidate to ensure efficient workflows, meet strict production deadlines, maintain rigorous safety and sanitation standards, and support overall operational excellence. The supervisor will foster a culture of accountability, quality, and continuous improvement, ensuring that every food item meets the client specifications and regulatory compliance.

The work schedule demands flexibility and commitment to a 24/7 operational environment, involving early mornings, evenings, nights, weekends, and holidays based on business needs. In addition to managing daily operations, this role involves organizing and scheduling staff shifts to optimize labor productivity, conducting regular team meetings, monitoring safety compliance with agencies such as FDA, USDA, OSHA, EPA, and HACCP, and implementing process improvements. Leadership responsibilities include motivating and developing employees within Human Resources policies, managing costs and productivity, and supporting company initiatives focused on quality, safety, and efficiency.

LSG Sky Chefs offers a comprehensive benefits package that complements the competitive pay. Benefits include medical, dental, and vision insurance starting from day one, 401(k) plans with company match, paid time off, sick leave, holidays, tuition reimbursement for professional development, free parking, and daily meals for employees. The company’s inclusive environment supports the growth and success of its workforce, with preference given to candidates who demonstrate strong leadership capabilities, excellent communication skills, bilingual proficiency in English and Spanish, and a solid understanding of food production regulations and best practices. This supervisory opportunity is ideal for a candidate with prior experience in high-volume food production or large-scale kitchen environments who is ready to lead teams in a fast-paced, deadline-driven industry.