Operations Supervisor - Airline Catering

LSG Sky Chefs is one of the leading global airline catering and hospitality providers, acclaimed for its dedication to excellence and innovative approach in the industry. Recognized as the "Airline Caterer of the Year in North America" for both 2023 and 2024, the company serves a wide network across North and Latin America, consistently delivering exceptional culinary experiences and outstanding service. The firm prides itself on its dynamic team members, who are the cornerstone of its success, ensuring quality and customer satisfaction in every meal and service provided. LSG Sky Chefs operates a state-of-the-art facility located near Austin-Bergstrom International Airport, epitomizing efficiency and commitment in the airline catering sector.

The role of Operations Supervisor - Cold Food Production is a vital leadership position within LSG Sky Chefs’ high-volume airline catering operation. This on-site full-time position offers a salary range of $55,000.00 to $69,000.00 annually and demands flexibility, as work schedules include five consecutive days followed by two days off with varied shifts possibly during early mornings, evenings, nights, weekends, and holidays since the business operates 24/7 throughout the year. The Operations Supervisor will take charge of supervising the preparation, assembly, and quality control of all cold food products, overseeing a frontline team of approximately 25 to 30 employees. The supervisor will be responsible for ensuring efficient workflow and adherence to production timelines while upholding stringent safety and sanitation standards.

The position requires maintaining compliance with numerous regulatory safety and quality guidelines—including those set by the FDA, USDA, OSHA, EPA, DOT, and HACCP—to ensure the highest standards of food safety and operational excellence. The supervisor plays an influential role in promoting an environment focused on accountability, continuous improvement, and exceptional service standards. Leadership responsibilities include motivating staff, managing labor productivity, controlling costs, coordinating staff schedules, and spearheading process improvements. This position also involves active participation in corporate initiatives such as Quality Assurance, Lean Manufacturing, Employee Safety, and Production efficiency. The Operations Supervisor will need strong communication and interpersonal skills, proficiency with Microsoft Office and related systems, and the ability to lead a diverse team effectively. Bilingual English and Spanish skills are highly preferred, enhancing communication in a multicultural workforce. This role offers comprehensive benefits, including competitive pay, medical/dental/vision starting on day one, a 401(k) plan with company match, paid time off, sick leave, holidays, tuition reimbursement for professional development, free parking, and daily meals, reflecting the company's commitment to employee well-being and growth.