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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
Marriott International is a globally renowned leader in the hospitality industry, celebrated for its commitment to exceptional service, innovative experiences, and a welcoming environment for both guests and employees. Located at the Philadelphia Airport Marriott, one of the distinguished properties within the Marriott portfolio, this establishment exemplifies Marriott's dedication to delivering world-class hospitality. The Philadelphia Airport Marriott provides a seamless blend of comfort, convenience, and sophistication to travelers arriving at one of the busiest airports in the United States. The property serves as a hub for both business and leisure guests, offering an array of amenities and services designed to... Show More
Job Requirements
- high school diploma or equivalent
- at least 1 year of related work experience
- at least 1 year of supervisory experience
- ability to stand, sit, or walk for extended periods
- ability to move objects weighing up to 25 pounds
- strong communication skills
- ability to follow company policies and maintain confidentiality
Job Qualifications
- high school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- at least 1 year of supervisory experience
Job Duties
- complete designated cashier and closing reports in computer system
- review shift logs and daily memo books and document pertinent information
- contact appropriate individuals or departments to resolve guest requests or problems
- process guest check-ins including confirming reservations, verifying identity, requesting payment, assigning rooms, and issuing keys
- sell rooms to guests without reservations based on availability
- ensure rates match market codes and document exceptions
- scan and charge checks from outlets to guest rooms
- assist management in training, evaluating, and coaching employees
- report accidents, injuries, and unsafe conditions
- follow company policies and maintain professional appearance
- welcome and assist guests according to company standards
- communicate clearly and professionally
- develop positive working relationships
- adhere to quality expectations
- stand, sit, or walk for extended periods
- move objects weighing up to 25 pounds
- perform other reasonable duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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