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Operations Supervisor

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $32.40 - $51.85
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Benefits

Paid parental leave
United Compassion Fund
Employee Discount Program
career development and promotional opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid sick leave
An inclusive and welcoming culture

Job Description

United Rentals is the world's largest equipment rental provider, recognized for its strong commitment to quality, safety, and customer service excellence. With a diverse range of equipment and services, United Rentals supports customers across numerous industries including construction, industrial, and maintenance sectors. The company prides itself on a culture built on leadership, integrity, and teamwork, offering a dynamic work environment filled with great opportunities for career growth and development. Known for being an award-winning employer, United Rentals was recently named a Glassdoor Best Place to Work in 2023. Their dedication extends beyond business success to truly caring for their employees... Show More

Job Requirements

  • High school diploma
  • 3+ years of sales and operational experience
  • 2+ years supervision and leadership experience
  • basic knowledge of the construction rental equipment industry or related
  • strong motivational and leadership skills
  • superior customer service, teamwork and verbal/written communication skills
  • proficient in Microsoft Office particularly Excel
  • valid driver’s license with an acceptable record

Job Qualifications

  • High school diploma
  • bachelor’s degree preferred
  • 3+ years of sales and operational experience
  • 2+ years supervision and leadership experience
  • basic knowledge of the construction rental equipment industry or related
  • strong motivational and leadership skills
  • superior customer service, teamwork and verbal/written communication skills
  • proficient in Microsoft Office (particularly Excel)
  • valid driver’s license with an acceptable record

Job Duties

  • Support Branch Manager in implementing actions to achieve financial objectives
  • assist the Branch Manager in ensuring compliance with all company policies
  • drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions
  • support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures
  • maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process
  • drive profitability by monitoring and controlling costs
  • may be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others
  • motivate, coach and train personnel
  • promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
  • other duties assigned as needed

Job Location

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