
Operations Program Coordinator - Orangetheory Fitness
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Disability insurance
401(k) matching
Vision Insurance
Job Description
Purpose Brands is the distinguished parent company that proudly represents leading fitness and wellness franchises including Orangetheory Fitness, Anytime Fitness, Waxing the City, The Bar Method, Basecamp Fitness, and Stronger U. As a multifaceted company, Purpose Brands embodies a commitment to health, wellness, and empowering communities through innovative fitness solutions and unmatched franchise support. Its diverse portfolio reflects a dynamic and expansive business model designed to deliver outstanding fitness and lifestyle experiences across multiple markets. Each brand under the Purpose Brands umbrella emphasizes community connection, high-quality programming, and impactful customer service, making Purpose Brands a leader in the fitness and wellness industry. Known for its vibrant and fast-paced culture, Purpose Brands creates an inspiring work environment where employees can thrive professionally and personally. The company supports growth and career development through a collaborative atmosphere, continuous learning, and a focus on innovation and excellence.
The role of Operations Program Coordinator at Orangetheory Fitness—a premier brand within Purpose Brands—offers an exceptional opportunity for individuals eager to expand their careers within a supportive and fast-moving environment. This full-time position is designed for candidates who excel at organizing, follow-through, and coordinating complex projects across various business units. The Operations Program Coordinator plays a critical part in maintaining seamless communication and project execution among Orangetheory's Field Operations, Fitness, and Learning & Development teams. They work closely with franchisees to support multiple franchise-facing initiatives, ensuring operational excellence and high standards across the franchise network.
This role requires a balance of strategic coordination and detailed execution. Key responsibilities include managing the deployment of new operational programs and training materials, tracking action items from field visits, and collaborating with franchise consultants and other teams to ensure alignment and successful implementation. The Operations Program Coordinator also contributes to large-scale event planning, including conventions and workshops, offering comprehensive logistical support that enhances franchisee engagement and training effectiveness.
Ideal candidates will have an associate’s degree or equivalent work experience in fields such as business administration or project management, with a preference for those holding a bachelor’s degree. Proficiency in Microsoft Office and familiarity with project management tools and SaaS platforms like Confluence or SharePoint will be advantageous. Attention to detail, excellent communication skills, and an ability to manage multiple priorities are essential to success in this role. Purpose Brands values employees who take initiative, demonstrate problem-solving skills, and possess strong organizational capabilities.
The company fosters a hybrid work environment, blending on-site presence with remote flexibility to encourage work-life balance. Employees benefit from a robust and competitive compensation package, which includes medical, dental, and vision coverage; life and disability insurance; unlimited paid time off with additional holidays; and several wellness and professional development opportunities. As a culture committed to diversity, equity, and inclusion, Purpose Brands ensures a respectful and empowering workspace where all employees can thrive and contribute to the company’s ongoing success.
The role of Operations Program Coordinator at Orangetheory Fitness—a premier brand within Purpose Brands—offers an exceptional opportunity for individuals eager to expand their careers within a supportive and fast-moving environment. This full-time position is designed for candidates who excel at organizing, follow-through, and coordinating complex projects across various business units. The Operations Program Coordinator plays a critical part in maintaining seamless communication and project execution among Orangetheory's Field Operations, Fitness, and Learning & Development teams. They work closely with franchisees to support multiple franchise-facing initiatives, ensuring operational excellence and high standards across the franchise network.
This role requires a balance of strategic coordination and detailed execution. Key responsibilities include managing the deployment of new operational programs and training materials, tracking action items from field visits, and collaborating with franchise consultants and other teams to ensure alignment and successful implementation. The Operations Program Coordinator also contributes to large-scale event planning, including conventions and workshops, offering comprehensive logistical support that enhances franchisee engagement and training effectiveness.
Ideal candidates will have an associate’s degree or equivalent work experience in fields such as business administration or project management, with a preference for those holding a bachelor’s degree. Proficiency in Microsoft Office and familiarity with project management tools and SaaS platforms like Confluence or SharePoint will be advantageous. Attention to detail, excellent communication skills, and an ability to manage multiple priorities are essential to success in this role. Purpose Brands values employees who take initiative, demonstrate problem-solving skills, and possess strong organizational capabilities.
The company fosters a hybrid work environment, blending on-site presence with remote flexibility to encourage work-life balance. Employees benefit from a robust and competitive compensation package, which includes medical, dental, and vision coverage; life and disability insurance; unlimited paid time off with additional holidays; and several wellness and professional development opportunities. As a culture committed to diversity, equity, and inclusion, Purpose Brands ensures a respectful and empowering workspace where all employees can thrive and contribute to the company’s ongoing success.
Job Requirements
- Associate’s degree or equivalent work experience in operations support role
- bachelor’s degree preferred
- proficiency in Microsoft Office Suite
- basic understanding of project management principles
- experience with SaaS platforms preferred
- strong attention to detail
- organizational skills for travel and logistics
- excellent communication skills
- ability to create clear meeting notes and actionable tasks
- capability to develop written communication content
Job Qualifications
- Associate’s degree or equivalent work experience in an operations support role
- bachelor’s degree preferred
- proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
- basic understanding of project management principles
- experience with SaaS platforms such as MBO, Confluence, JotForm, or SharePoint preferred
- attention to detail in managing program records and documentation
- strong organizational skills for travel, meetings, and logistics
- excellent verbal and written communication skills
- ability to translate meetings into clear notes and action items
- experience in crafting communication plans and outreach materials
Job Duties
- Supports operations group as communication bridge between cross-functional teams
- serves as execution and follow-through partner for Orangetheory operations
- acts as coordination hub between franchise business consultants, franchise fitness consultants, and learning & development teams
- supports development and distribution of training materials and communications
- prepares presentations, updates, and messaging related to team initiatives
- supports deployments for specific projects
- maintains dashboards and trackers to monitor risks and issues
- prepares agendas, takes notes, provides status updates and reports
- provides coordination and logistics support for conventions, summits, and franchise events
- supports process improvements and operational efficiency initiatives
- helps standardize project management and operational workflows
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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