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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Flexible spending account
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
SP+, a Metropolis company, is a pioneering artificial intelligence enterprise dedicated to revolutionizing real-world experiences through advanced computer vision technology. Specializing in enabling checkout-free parking, SP+ removes the traditional hassles associated with parking such as fumbling with tickets, machines, mobile apps, or credit cards. The company's innovative system allows customers to simply drive into a parking facility and leave without the usual delays and inconveniences. With its footprint as the largest parking network in America, SP+ operates over 4,000 locations across North America and Europe, supported by more than 23,000 employees who ensure seamless and efficient parking experiences across these... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or operations management preferred
- Valid state-issued driver’s license with acceptable driving record
- Strong interpersonal and communication skills
- Ability to work flexible hours and manage staff schedules
- Basic accounting knowledge
- Ability to implement OSHA policies
- Proficient with Microsoft Office and technology systems
- Strong problem-solving abilities
- Commitment to safety and compliance
Job Qualifications
- Demonstrates ability to lead, manage and motivate team members
- Passionate about customer service and client satisfaction
- Prior experience developing budgets and profit and loss review a plus
- Ability to react and problem solve quickly
- Experience using computer applications and systems including Microsoft Office Suite
- Ability to learn internal computer programs
- Must possess and maintain a valid state-issued driver’s license with a current address and acceptable driving record
Job Duties
- Deliver premier customer service to clients
- Resolve client requests and concerns efficiently
- Ensure proactive communication with clients regarding operational improvements
- Supervise valet attendant relations to resolve complaints diplomatically
- Hire, develop, train, and supervise a team of employees
- Identify proper staffing levels to complete duties
- Ensure parking, security, and cash control procedures are followed
- Maximize profitability through revenue development, facility marketing, and expense review
- Identify procurement and vendor service needs
- Perform accounting duties such as accounts payable, payroll, and petty cash
- Monitor facility maintenance and cleanliness standards
- Review and manage damage claims with safety improvements
- Implement OSHA compliance policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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