Operations Manager - Tennis & Pickleball Center

The City of Palm Beach Gardens is a vibrant and thriving community renowned for its commitment to providing exceptional public services and recreational amenities. As a city that prides itself on being the signature place to live, learn, work, and play, Palm Beach Gardens offers an array of world-class facilities including parks, community centers, athletic fields, as well as golf, tennis, and pickleball centers. The city’s mission is supported by a dedicated team of talented and committed individuals who strive to enhance the quality of life for residents and visitors alike by fostering safe, engaging, and innovative environments. Working for the City of Palm Beach Gardens means joining a family-oriented culture that values excellence, collaboration, and community engagement. Employees are encouraged to contribute their expertise and ideas to support the city’s vision of sustained growth and outstanding service delivery.

The Tennis & Pickleball Center Operations Manager is a key leadership role within the Leisure Services Department, responsible for ensuring the efficient daily operations of the Tennis & Pickleball Center. This full-time position involves everything from facility management to customer service excellence, budgeting, marketing, and event coordination. The manager works closely with the Tennis Director and reports to the Leisure Services Administrator or designee. They oversee staff supervision, schedule management, and all programming elements including leagues, lessons, clinics, tournaments, and special events that drive participation and community involvement.

This dynamic role demands a highly organized individual with strong communication skills and a proactive approach to operational challenges. The manager is also responsible for managing food and beverage services, catering operations, and pro shop functions such as inventory control, merchandising, and vendor relations. Financial management is critical in this position, with duties including budget development, monitoring expenditures, and implementing revenue-generating programs. Strategic marketing efforts and community outreach initiatives further enhance the visibility and profitability of the center.

In addition to operational supervision, the Operations Manager plays a vital role in organizational development, long-range planning, and risk management to ensure safety and compliance across all activities. They cultivate partnerships with internal departments and external agencies, inspiring staff and volunteers to achieve shared goals aligned with the City’s mission. This position demands the ability to innovate and creatively plan for new services that meet evolving community needs while maintaining high-quality standards. The manager also contributes to city-wide initiatives and participates in emergency operations as needed.

Overall, this position offers the opportunity to lead a sophisticated recreational complex within a supportive municipal environment that values professional growth and public engagement. It is an excellent career choice for candidates seeking to blend operational expertise with community-oriented programming in a vibrant Florida city.