Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,000.00 - $62,000.00
Work Schedule
Weekend Shifts
Benefits
group health insurance
Medical insurance
Dental Insurance
Company paid life insurance
Company paid Short-Term Disability
Matching 401k
Paid Time Off
Paid holidays
company outings
wellness reimbursement program
Job Description
Smarte Carte, Inc. is a premier concessionaire specializing in self-serve vended luggage carts, electronic lockers, commercial strollers, massage chairs, and various other passenger and guest services. Headquartered in St. Paul, Minnesota, Smarte Carte operates extensively across multiple countries including the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and the United Kingdom. Renowned for its innovative approach to improving passenger convenience in airports and other high-traffic venues, Smarte Carte has established itself as a leader in the industry by consistently delivering quality service and operational excellence.
The company is currently seeking a dedicated and experienced Operations Manag... Show More
The company is currently seeking a dedicated and experienced Operations Manag... Show More
Job Requirements
- Ability to get an Airport Badge
- valid driver's license
- minimum of 3 years of operational experience
- minimum of 2 years of direct management experience
- ability to walk and stand for duration of shift
- lift 40 lbs. to waist height
- push/pull 75-100 lbs.
- able to move up to 15 carts simultaneously
- willingness to work weekends and holidays as needed
- strong organizational and multitasking skills
- excellent problem-solving abilities
- proficient in reading and interpreting financial statements
Job Qualifications
- Bachelor's degree in a related field preferred
- minimum of 3 years of experience in an operational function such as manufacturing, logistics, distribution, or process improvement
- demonstrated P&L management experience
- minimum of 2 years of direct management experience
- strong leadership skills
- excellent verbal and written communication skills
- proficient in Microsoft Office Suite
- some financial and analytical skills
- ability to lead large scale process implementation with measurable improvements
- strong interpersonal and team-building skills
- knowledge of Lean and Six Sigma methodologies
- ability to manage across diverse capabilities and personalities
- experience in operational environments with a focus on customer satisfaction and employee engagement
Job Duties
- Overall responsibility for a multi-million-dollar P&L with the expectation to deliver revenue growth vs. annual and budgeted plans
- lead business unit consisting of multiple terminals and a workforce of 3+
- coach staff to ensure daily operational performance goals are met through labor force management and applying proven continuous improvement methodologies such as Lean and Six Sigma to improve productivity and vend
- direct, manage and execute repairs, maintain and clean equipment as needed
- daily reporting of results, human resource functions to include payroll, hiring and training
- seek and develop new business opportunities such as airport services and other vending opportunities
- develop and maintain strong relationships with key stakeholders within the airport community as well as peers within Smarte Carte
- participate in the development and implementation of corporate strategic initiatives to grow revenue and earnings
- effectively translate strategic initiatives into meaningful and actionable goals for direct reports
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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