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SP Plus Corporation

Operations Manager- Hotel Valet Parking

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $68,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts

Job Description

SP+, a Metropolis company, is a leading artificial intelligence company specializing in real-world applications to enhance everyday experiences through cutting-edge technology. Leveraging advanced computer vision, SP+ revolutionizes parking by providing checkout-free parking experiences that eliminate the need for tickets, machines, apps, or credit cards. This innovation allows customers to seamlessly drive in and drive out without hassles, transforming parking into a smooth and convenient process. As the largest parking network in America, SP+ employs over 23,000 dedicated individuals who power mobility at more than 4,000 locations spread across North America and Europe. The company is deeply committed to reshaping parking... Show More

Job Requirements

  • Must possess a valid state-issued driver's license with a current address and acceptable driving record
  • Demonstrates ability to lead, manage and motivate a diverse group of team members
  • Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems
  • Prior experience developing budgets and P&L (Profit and Loss) review a plus
  • Ability to react and problem-solve quickly
  • Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs

Job Qualifications

  • Demonstrates ability to lead, manage and motivate a diverse group of team members
  • Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems
  • Prior experience developing budgets and P&L (Profit and Loss) review a plus
  • Ability to react and problem-solve quickly
  • Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs

Job Duties

  • Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations
  • Hire, develop, train, and supervise a diverse team of Promise-driven employees
  • Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions
  • Ensure that proper parking, security, and cash control procedures are followed
  • Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget
  • Identify all procurement and vendor service needs of the location
  • Perform general accounting duties such as accounts payable, payroll, and petty cash
  • Monitor facility maintenance for cleanliness standards
  • Monitor and review all damage claims
  • Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims
  • Implement all policies and procedures to ensure compliance with all OSHA laws

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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