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Operations Manager - Food Production

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $76,000.00 - $94,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program

Job Description

LSG Sky Chefs stands as one of the world’s foremost airline catering and hospitality providers, known globally for their commitment to delivering excellence and innovation in the airline food service industry. This company has earned prestigious recognition, being voted "Airline Caterer of the Year in North America" for consecutive years 2023 and 2024. With a strong footprint across North and Latin America, LSG Sky Chefs employs a talented workforce that consistently ranks among the best in the industry. The company emphasizes dynamic approaches to airline catering, focusing not only on superior culinary artistry but also on outstanding client service and... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Three to five years of management experience in a related field
  • Experience managing production systems and schedules
  • Strong communication and presentation skills
  • Ability to lead change and improve processes
  • Analytical and conceptual thinking skills
  • Customer-focused mindset
  • Proficient in Microsoft Office
  • Ability to work on-site in Baltimore
  • Willingness to comply with FDA and HACCP regulations

Job Qualifications

  • Bachelor's degree or equivalent experience
  • Three to five years of directly related management experience
  • Experience in using and managing variable production systems and schedules
  • Strong presentation, communication, training and interpersonal skills
  • Proven success in improving work processes and leading change in a complex, fast environment
  • Excellent analytical and conceptual skills
  • Demonstrable record of understanding and meeting customer expectations
  • Proven track record of understanding drivers of product and labor cost variances
  • Good knowledge of Microsoft Office and Windows-based computer applications

Job Duties

  • Strategically plan, organize, and manage daily department hours, schedules, productivity, quality, and safety
  • Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage
  • Ensure compliance with customer specifications, quality standards, FDA, HACCP, safety, health, environmental and other regulations
  • Ensure on-time and accurate production in the preparation of food, equipment and catering of flights
  • Investigate customer quality issues, develop and implement corrective actions
  • Maintain an ongoing, positive and pro-active relationship with all internal and external customers
  • Attend the daily operations briefing
  • Ensure par levels of customer inventory and customer specific goods
  • Provide data for the development of an annual business plan and budgeting for the department
  • Ensure optimal deployment of human, technical and material resources in the department
  • Initiate and control continuous optimization of processes
  • Ensure that the area of responsibility is properly organized, staffed and directed
  • Guide, motivate and develop the subordinate employees within the human resources policy
  • Participate in coaching the Global Performance System process and career development activities
  • Make the company’s values and management principles live in the department(s)
  • Plan, implement and control the cost budget in the area of responsibility and steer corrective actions in case of deviations
  • Participate and support company sponsored initiatives such as Global Quality Standard, HACCP, Lean Manufacturing, Employee Safety

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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