Operations Manager - Food Production

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $69,579.07 - $86,973.83

Benefits

competitive salary

Health Insurance

Dental Insurance

Paid Time Off

401(k) retirement plan

Employee Development Programs

Diverse and inclusive workplace

Job Description

LSG Sky Chefs is a globally recognized leader in airline catering and hospitality services, renowned for its commitment to delivering exceptional culinary experiences and outstanding customer service. As one of the world's largest providers in the airline catering industry, LSG Sky Chefs has earned accolades such as "Airline Caterer of the Year in North America" for both 2023 and 2024. This reflects the company's dedication to innovation, quality, and operational excellence. With operations spanning North and Latin America, LSG Sky Chefs supports a diverse range of airline clients by providing top-tier food production and catering services. The organization places a... Show More

Job Requirements

Bachelor's degree or equivalent experience
Minimum 3 years of experience in a management role
Experience with Variable Production Systems and scheduling
Strong leadership and communication abilities
Knowledge of food safety regulations including FDA and HACCP
Ability to manage budgets and control costs
Flexibility to work varied schedules including weekends and holidays
Proficiency in Microsoft Office applications
Ability to work in a fast-paced, dynamic environment
Commitment to quality and customer satisfaction

Job Qualifications

Bachelor's degree or equivalent experience
3+ years of directly related experience in a management role
Experience in using and managing Variable Production Systems and schedules
Strong presentation, communication, training and interpersonal skills
Proven success in improving work processes and leading change in a complex, fast environment
Excellent analytical and conceptual skills
Demonstrable record of understanding and meeting customer expectations
Proven track record of understanding the drivers of product and labor cost variances
Good knowledge of Microsoft Office and Windows-based computer application

Job Duties

Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety
Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage
Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
Ensure on-time and accurate production in the preparation of food, equipment and catering of flights
Investigate customer quality issues, develop and implement corrective actions
Maintain an ongoing, positive and pro-active relationship with all internal and external customers
Attend the daily operations briefing
Ensure par levels of customer inventory and customer specific goods
Provide data for the development of an annual business plan and budgeting for the department
Ensure optimal deployment of human, technical and material resources in the department
Initiate and control continuous optimization of processes
Ensure that the area of responsibility is properly organized, staffed and directed
Guide, motivate and develop the subordinate employees within the Human Resources Policy
Participate in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
Make the company’s values and management principles live in the department(s)
Plan, implement and control the cost budget in the area of responsibility
Initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: