Operations Manager

Vision Hospitality Group LLC is a dynamic and entrepreneurial hotel management company with a strong commitment to diversity, teamwork, and community engagement. The company operates multiple properties where associates are encouraged to bring their unique talents and ideas to the table, fostering an inclusive and collaborative workplace culture. Emphasizing continuous learning, innovation, and a spirit of service, Vision Hospitality Group values hard work and excellence, ensuring their teams deliver outstanding guest experiences. The company also prioritizes giving back to the communities where its properties operate, partnering locally to make a positive impact. Vision Hospitality Group is dedicated to nurturing an environment where associates feel empowered and supported to grow and succeed in their careers.

The Operations Manager role within Vision Hospitality Group is pivotal in leading and managing all facets of hotel operations. This position requires a hands-on leader who supports and collaborates with teams across departments to ensure smooth business functioning and exceptional guest service. Responsibilities include hotel budgeting and forecasting, strategic planning, adherence to company policies and brand standards, and overseeing sales and marketing efforts. The Operations Manager embodies the company philosophy, "ONE TEAM. ONE VISION.", by promoting internal growth programs and living the culture daily. The position demands a proactive approach to meeting company goals and operational metrics while upholding the highest standards of hospitality and operational accuracy.

The Operations Manager is also responsible for various administrative functions necessary to the hotel's success, such as managing personnel reports, handling accounts receivable and payable, preparing payroll, overseeing daily banking transactions, and maintaining knowledge of hotel systems like the PMS and phone systems. A key aspect of the role is to safeguard the safety and security of guests, associates, and hotel assets, while maintaining confidentiality of sensitive business information. Flexibility in work schedule is essential due to the 24/7 nature of the business, including availability during nights, weekends, and holidays.

This role suits an organized, honest, and outgoing individual capable of effective communication and teamwork, with a strong sense of integrity and humility. The Operations Manager must be capable of physical activity required in a hotel setting, including lifting, standing for extended periods, and working in confined spaces. Overall, this is a challenging and rewarding role for those passionate about hospitality and operational excellence within a supportive and mission-driven company.