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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
performance bonuses
Employee assistance program
Job Description
All Inn Hotel is a prominent property within the hospitality sector, managed by Imprint Hospitality, known for its commitment to delivering exceptional guest experiences and operational excellence. As a well-established hotel, All Inn Hotel prides itself on offering a welcoming and comfortable environment for travelers, whether they are visiting for business or leisure. The establishment emphasizes a culture of inclusivity, professionalism, and teamwork, fostering a supportive atmosphere for both guests and staff. Imprint Hospitality, the management company, brings a wealth of expertise in hotel operations, ensuring high standards in service, cleanliness, and guest satisfaction across its portfolio of properties.
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Job Requirements
- Experience leading teams in hospitality, hotel operations, housekeeping, or front desk environments
- Strong knowledge of guest service, cleanliness standards, and hotel operations
- Ability to use computers, email, Microsoft Office, and property management systems
- Excellent communication skills, both verbal and written
- Strong problem-solving ability and attention to detail
- Ability to remain calm and professional during high-pressure or emotional guest situations
- Flexibility to work weekends, holidays, and overtime as needed
Job Qualifications
- Experience leading teams in hospitality, hotel operations, housekeeping, or front desk environments
- Strong knowledge of guest service, cleanliness standards, and hotel operations
- Ability to use computers, email, Microsoft Office, and property management systems
- Excellent communication skills, both verbal and written
- Strong problem-solving ability and attention to detail
- Ability to remain calm and professional during high-pressure or emotional guest situations
- Flexibility to work weekends, holidays, and overtime as needed
Job Duties
- Support the general manager in leading daily hotel operations and service delivery
- Train, coach, onboard, and develop front desk and housekeeping team members
- Provide daily guidance, feedback, and accountability to ensure service and cleanliness standards are met consistently
- Perform front desk duties including guest check-in/check-out, reservations, PBX operations, and concierge support
- Ensure accurate guest billing, cash handling, and daily balancing procedures
- Respond promptly and professionally to guest concerns and service recovery opportunities
- Oversee daily housekeeping operations including room assignments, inspections, public areas, and deep-clean schedules
- Actively assist with room cleaning and inspections to support productivity and quality control
- Manage inventory of housekeeping supplies, linens, terry, market items, and guest supplies
- Place supply orders as needed and assist with cost control and expense management
- Ensure hotel safety, security, and emergency procedures are followed at all times
- Maintain clear communication with all departments regarding guest needs, room status, and operational updates
- Support special projects, renovations, and property-wide initiatives
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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