Operations Manager

Murphy, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Dental Insurance

Tuition Reimbursement

Vision Insurance

Paid holidays

Health Insurance

Paid Time Off

Job Description

BrightView Landscapes, LLC is a leading provider in the landscaping and outdoor services industry, renowned for creating and maintaining exceptional outdoor environments. As a company committed to excellence, BrightView focuses on delivering high-quality landscape solutions across a diverse client base. With a strong emphasis on sustainable practices and innovative design, BrightView has built a reputation as an industry leader recognized for its commitment to safety, customer satisfaction, and operational efficiency. The company fosters a collaborative work culture where employee development and community involvement are highly valued. BrightView is an equal opportunity employer dedicated to fostering diversity and inclusion within its workforce.

The role of Operations Manager at BrightView Landscapes is a critical leadership position responsible for overseeing the daily operations of the branch to ensure seamless functionality and productivity. This role requires a hands-on manager who drives process improvements, enforces safety and compliance standards, and promotes effective communication across all departments. The Operations Manager manages staff, resources, and workflows to meet and exceed financial and operational goals while maintaining a customer-centric focus. Key responsibilities include leading team development initiatives, managing labor and forecasting to control costs, sourcing products and managing inventory, and ensuring the highest standards of jobsite quality and service delivery.

This position requires a strategic thinker with expertise in project management and resource planning, who can navigate the dynamics of a fast-paced, evolving environment. The manager collaborates closely with internal teams such as sales, account management, and office administration, as well as external vendors and clients to support operational excellence. Proficiency in various company-specific systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) is essential to leverage data for continuous improvement.

BrightView offers a comprehensive benefits package to its full-time employees, including medical, dental, and vision insurance, 401k retirement savings with employer contributions, paid holidays, and opportunities for paid vacation and sick leave. Additionally, tuition reimbursement and variable pay opportunities based on performance further support the professional growth and financial well-being of the team. This role presents a unique opportunity for an experienced operations leader to contribute to a top-tier landscaping company known for its commitment to quality, innovation, and community. Employment is full-time and the company is an E-Verify and Equal Opportunity Employer.

BrightView believes in building the best teams and maintaining them through strong leadership, continuous improvement, and a shared commitment to excellence. This is more than just a job; it is a chance to be part of One BrightView, where success is a collective achievement and every team member’s contribution helps shape the future of outdoor environments.

Job Requirements

associate’s or bachelor’s degree in a landscape or business-related field or equivalent experience
minimum 7 years of experience in construction or landscaping
minimum 2-3 years of management experience in landscape or service industry
qualified applicator license preferred
proficiency with Microsoft Office Suite and company systems
experience using mobile applications
ability to work effectively in a dynamic environment
bilingual in English and Spanish preferred
excellent communication skills
ability to foster team environment
ability to walk, bend, twist, and carry up to 50lbs
ability to traverse uneven surfaces on job sites
ability to travel within branch territory

Job Qualifications

associate’s or bachelor’s degree in a landscape or business-related field, or equivalent experience in a service-based industry
minimum 7 years of experience in the construction or landscaping industry
minimum 2-3 years of management experience within the landscape or service industry
qualified applicator license (pesticide or fertilizer) preferred
working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, BrightPath, and MFP/WAR calls
experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment
bilingual in English and Spanish preferred
effective written and oral communication skills
ability to create and foster a team-oriented environment

Job Duties

analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
oversee staffing, equipment, and technology allocation
anticipate forecast operational needs
plan for future resource requirements
and ensure sufficient capacity to meet demand
partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations