Operations Manager

The hiring company is a reputable firm specializing in commercial construction management, focused on delivering high-quality projects across various sectors such as high-rise buildings, educational institutions, data centers, hospitals, retail, hotels, banking, and residential properties. This company stands out for its commitment to excellence, operational efficiency, and safety compliance, upholding all applicable NFPA codes and standards. Their team consists of experienced professionals dedicated to providing outstanding field management and project execution services. The organizational culture fosters accountability, growth, and collaboration, aiming to consistently exceed customer expectations and ensure timely and successful project completions.

The role of Operations Manager within this company is pivotal to ensuring the flawless execution and timeliness of projects assigned, ranging in value from $5,000 to $1.5 million. An Operations Manager oversees between 5 to 25 employees, effectively managing manpower, project schedules, and field operations to drive productivity and profitability. Serving as both the onsite point of contact for supervisors and customers, the manager is responsible for mobilizing and demobilizing jobs, preparing critical project documentation, and maintaining strict accountability for equipment and materials.

In this capacity, the Operations Manager plays a hands-on leadership role by training installers and technicians, enforcing company safety policies, and performing technical duties as necessary. The manager conducts regular quality control audits and ensures compliance with safety standards while collaborating closely with sales and senior management to define project scope, set expectations, and anticipate potential risks. Strong communication skills are essential, as the manager must facilitate clear project forecasting and status updates to project managers and maintain positive customer relations.

Additionally, the Operations Manager is tasked with budget oversight, including preparing and managing monthly budgets and driving revenue to meet financial objectives. This role involves developing and documenting policies, resolving project-specific issues, and mentoring technical staff to foster accountability and high performance on site. Effective use of technology, including proficiency with Microsoft Office Suite and the ability to rapidly learn company-specific software systems, is required for success in this role.

Physical demands of the job include standing, walking, sitting, handling tools and materials, climbing ladders, and occasionally lifting items up to 50 pounds. Flexibility to work extended hours, including evenings and weekends, is necessary to meet project deadlines. The role requires a high level of time management skills to consistently meet project milestones and deliverables.

This full-time position offers a competitive salary reflective of the individual’s experience and qualifications and includes comprehensive benefits such as medical, dental, vision coverage, 401(k)/Roth with company match, paid time off, and a balanced work schedule promoting work-life balance. The company is an equal opportunity employer committed to diversity and inclusivity, including disability and veteran hiring practices.