Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free medical benefits
Comprehensive benefits package

Job Description

Underbelly is a vibrant and inclusive restaurant committed to creating remarkable dining experiences rooted in community, diversity, and thoughtful culinary craftsmanship. This establishment fosters a culture where curiosity thrives and learning from everyone is valued. It proudly embraces differences that make the team stronger, cultivating a welcoming environment for all races, ethnicities, ages, religions, physical abilities, sexual orientations, and gender identities. The restaurant is deeply connected with the local community, sourcing ingredients locally to support nearby farmers and producers, thereby ensuring fresh, flavorful dishes for every guest. Employees and guests alike are part of one big table where stories are... Show More

Job Requirements

  • 2 years of management experience in hospitality or similar industry
  • excellent interpersonal communication skills
  • problem-solving skills
  • organizational ability
  • passion for creating and personalizing guest experiences
  • food handler certification
  • alcohol awareness certification
  • hardworking
  • dedicated
  • flexible schedule able to work evenings, mornings, weekends, and holidays

Job Qualifications

  • 2 years of management experience in hospitality or similar industry
  • excellent interpersonal communication skills
  • problem-solving skills
  • organizational ability
  • passion for creating and personalizing guest experiences
  • food handler certification
  • alcohol awareness certification
  • hardworking and dedicated with real passion for hospitality
  • flexible schedule able to work evenings, mornings, weekends, and holidays

Job Duties

  • Lead service education through daily line-ups
  • new staff training programs
  • ongoing development programs and seminars
  • daily evaluation of restaurant service performance
  • employee discussion and evaluations
  • coordination of timely food production
  • participate in evaluation of food products, kitchen employee performance, and development of products consistent with our market position
  • develop a selection and pricing strategy of all liquors and wines and supervise their procurement
  • assist the general manager in building financial objectives on an annual basis through the budget process
  • assist in meeting financial targets in the sales area by executing and improving the annual marketing plan
  • run consistently high operation standards
  • effective utilization of marketing funds
  • help meet budget in all areas of cost control with focus on cost of sales and payroll
  • communicate with management, employees and accounting staff
  • identify developed personnel and provide necessary training as positions open
  • implement and conduct ongoing training programs for new and existing management and employee staff
  • oversee daily cleanliness of the restaurant internally and externally by coordinating kitchen cleanliness and service area maintenance
  • supervise all service employees
  • carry out supervisory responsibilities according to organization policies and applicable laws
  • interview, hire, train employees
  • plan, assign, and direct work
  • appraise performance
  • reward and coach employees
  • address complaints and resolve problems
  • take on responsibilities outside the job duties as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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