Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $61,939.00 - $75,949.17
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement savings
Paid Time Off
Competitive wages
growth opportunities
festive environment
perks and discounts
Job Description
Pyramid Global Hospitality is a premier leader in the hospitality industry, dedicated to fostering a people-first culture that emphasizes employee well-being, diversity, growth, and development across its global portfolio of properties. With over 230 properties worldwide, Pyramid Global Hospitality values its employees and prioritizes creating an inclusive work environment where individuals can thrive both personally and professionally. The company is well-known for its comprehensive benefits package, which includes health insurance, retirement plans, paid time off, as well as unique amenities such as on-site wellness programs, local discounts, and employee rates on hotel stays. These offerings reflect the company’s deep commitment... Show More
Job Requirements
- bachelor's degree in hospitality management, business management, or a related field
- minimum of 5 years of experience in front office operations with at least 3 years in a managerial role
- advanced proficiency in property management systems
- excellent leadership and interpersonal skills
- customer-centric approach
- strong written and verbal communication skills
- good organizational skills and multitasking abilities
- thorough understanding of room revenue management concepts
Job Qualifications
- bachelor's degree in hospitality management, business management, or a related field
- minimum of 5 years of experience in front office operations with at least 3 years in a managerial role
- advanced proficiency in property management systems
- excellent leadership and interpersonal skills
- customer-centric approach to deliver iconic guest experiences
- strong written and verbal communication skills
- very good organizational and multitasking abilities
- thorough understanding of room revenue management concepts
Job Duties
- assure property operation meets internal audit standards
- coordinate guest and group transportation needs
- demonstrate positive leadership characteristics which inspire employees to meet and exceed standards
- maintain work area neat and organized
- monitor payroll hours and reports
- promote employee empowerment
- report all unsafe conditions immediately
- select, train, supervise, schedule, develop, discipline, and counsel employees according to company policies and procedures
- attend and conduct departmental meetings
- complete other duties as assigned including cross training
- complete reports and paperwork such as forecasts, annual budgets, and action plans
- coordinate all VIP transportation to and from the hotel
- coordinate delivery of amenities
- coordinate arrival and departure of all tour and organized groups
- oversee pickup and delivery of all hotel dry cleaning
- conduct performance appraisals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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