Operations Coordinator- New Installation & Modernization (Fort Myers)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
vision coverage
flexible spending accounts
Health savings account
short-term disability insurance
long-term disability insurance
basic life insurance
AD and D coverage
Optional life and AD and D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Employee assistance program
Tuition Reimbursement
401(k) retirement savings plan
vacation days
Paid holidays
Paid sick leave
Paid parental leave
Job Description
TK Elevator is a leading global company specializing in the design, manufacture, installation, and service of elevators, escalators, and moving walkways. The company has a strong commitment to innovation, safety, and customer satisfaction, positioning itself as a trusted partner in the vertical transportation industry. TK Elevator operates in various locations including Fort Myers, FL, and is known for providing comprehensive solutions that enhance the flow of people within buildings of all sizes. The company emphasizes workplace safety, operational excellence, and technological advancement to ensure top-quality service delivery and customer experience.
Currently, TK Elevator is seeking a dedicated and experienced Operations Coordinator for New Installation and Modernization projects based in Fort Myers, FL. This role is critical in coordinating all administrative duties associated with the branch's Modernization and New Installation operations departments to ensure efficient and cost-effective functioning.
The Operations Coordinator will be responsible for managing project documentation, tracking job progress, coordinating with multiple departments including sales and maintenance, and ensuring all processes from job acceptance to project closeout are executed smoothly. The individual will maintain accurate scheduling calendars, process final acceptance forms, handle maintenance audit reports, and manage change orders. Additionally, the role involves close interaction with clients to address inquiries and update them on job status.
This position demands excellent organizational skills, attention to detail, and strong communication abilities to effectively participate in weekly operations meetings and monthly order management calls. The coordinator will also assist in payroll preparations, union vacation tracking, warranty claim submissions, and parts requisitions. Proficiency in database systems, particularly JobSight, and the capability to operate various digital devices like laptops and tablets are essential.
TK Elevator offers a comprehensive benefits package including medical, dental, vision coverage, flexible spending accounts, health savings accounts, disability insurance, life insurance options, identity theft monitoring, pet insurance, employee assistance programs, tuition reimbursement, and a 401(k) retirement savings plan with company match. Additional perks include paid vacation days, holidays, sick leave, and parental leave, emphasizing the company’s commitment to employee well-being and work-life balance.
Working at TK Elevator provides an opportunity to be part of a dynamic and forward-thinking company focused on technological innovation and customer service excellence in the elevator industry. The Operations Coordinator role is vital to ensuring that projects meet quality standards, client expectations, and operational efficiency, thereby contributing to the company's overall success and growth.
Currently, TK Elevator is seeking a dedicated and experienced Operations Coordinator for New Installation and Modernization projects based in Fort Myers, FL. This role is critical in coordinating all administrative duties associated with the branch's Modernization and New Installation operations departments to ensure efficient and cost-effective functioning.
The Operations Coordinator will be responsible for managing project documentation, tracking job progress, coordinating with multiple departments including sales and maintenance, and ensuring all processes from job acceptance to project closeout are executed smoothly. The individual will maintain accurate scheduling calendars, process final acceptance forms, handle maintenance audit reports, and manage change orders. Additionally, the role involves close interaction with clients to address inquiries and update them on job status.
This position demands excellent organizational skills, attention to detail, and strong communication abilities to effectively participate in weekly operations meetings and monthly order management calls. The coordinator will also assist in payroll preparations, union vacation tracking, warranty claim submissions, and parts requisitions. Proficiency in database systems, particularly JobSight, and the capability to operate various digital devices like laptops and tablets are essential.
TK Elevator offers a comprehensive benefits package including medical, dental, vision coverage, flexible spending accounts, health savings accounts, disability insurance, life insurance options, identity theft monitoring, pet insurance, employee assistance programs, tuition reimbursement, and a 401(k) retirement savings plan with company match. Additional perks include paid vacation days, holidays, sick leave, and parental leave, emphasizing the company’s commitment to employee well-being and work-life balance.
Working at TK Elevator provides an opportunity to be part of a dynamic and forward-thinking company focused on technological innovation and customer service excellence in the elevator industry. The Operations Coordinator role is vital to ensuring that projects meet quality standards, client expectations, and operational efficiency, thereby contributing to the company's overall success and growth.
Job Requirements
- High school diploma or GED
- Six months related experience and/or training in basic business administration or equivalent combination of education and experience
- Previous elevator repair administrative work
- Knowledge of systems databases
- Ability to utilize laptop, desktop computer, tablet, or cell phone as needed
Job Qualifications
- High school diploma or GED
- One-year certificate from college or technical school preferred
- Six months related experience and/or training in basic business administration
- Previous elevator repair administrative experience
- Systems database knowledge
- Ability to use laptop, desktop computer, tablet, or cell phone
- Strong organizational and communication skills
- Proficiency with JobSight or similar project management software
- Ability to multitask and prioritize work effectively
- Attention to detail and accuracy in documentation
Job Duties
- Send turnover approval requests to turnover mailbox for all jobs scheduled for final inspection during the month
- Keep JobSight and inter-department calendars accurate
- Process final acceptance forms from the field
- Receive NI Maintenance audit reports, update JobSight and send to NI Maintenance Audit email
- Track jobs with NI Maintenance and/or interim maintenance and coordinate with Sales Contract Administrator for proper holds or adjustments on service accounts
- Receive completed booking packages from sales and review for terms and conditions including certified payroll and warranties
- Prepare project files, truck folders, mechanic folders, and Letter One Packages based on booking packages
- Review distributor reports for ship dates, update JobSight, prepare permits and intent to install forms
- Prepare and log change orders into JobSight and follow up on outstanding orders
- Prepare documentation and attend weekly operations meetings and monthly order management calls, assign tasks during/after meetings
- Complete all project closeout documentation and send to required recipients
- Field calls from customers regarding job status and answer inquiries
- Participate in monthly Account Receivable conference calls and actively pursue pending items
- Assist in preparation of payroll in JobSight for Superintendent approval
- Receive and review union vacation request forms and track time-off requests
- Submit warranty claims and track to ensure timely processing
- Create parts requisitions based on documentation from field or operations management
- Maintain and analyze daily, weekly, and monthly reports including open commitments and expected receipts
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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