Operations and Events Coordinators

Worcester Polytechnic Institute (WPI) is a prestigious private research university located in Worcester, Massachusetts. Known for its strong emphasis on science, technology, engineering, and mathematics (STEM) education, WPI provides a unique project-based approach to learning that combines theory with real-world application. The institute boasts a vibrant, active, and diverse community comprised of extraordinary students, world-renowned faculty, and cutting-edge research facilities. WPI fosters a culture of creativity, collaboration, inclusion, and innovation, dedicated to developing problem-solving skills and preparing students to become leaders in their respective fields. The university is committed to maintaining a campus environment free of harassment and discrimination, actively promoting diversity and inclusion to ensure that every member of its community feels valued and respected.

The Events and Operations Coordinator position at WPI is a full-time role based in Worcester, MA, offering an hourly wage range of $21.25 to $24.56 depending on experience. This position plays a critical role within the Event and Conference Services department, supporting the coordination and execution of student organization events and activities across campus. Reporting directly to the Director of University Events and Chief Commencement Officer, the coordinator manages several facets of event planning and operational support, including scheduling, communication, resource allocation, and on-site event execution.

The coordinator operates within the university's event management software system (25Live), skillfully managing event requests, reservations, and necessary preparations that involve multiple campus stakeholders, such as Facilities, Campus Police, Catering, Athletics, and Residential Services. A significant portion of the role involves providing excellent customer service to students by advising on event policies and procedures, processing work orders, and managing logistical aspects like parking permits and IT support.

In addition to event coordination, the coordinator also contributes to the smooth functioning of the Conference and Event Services Office through administrative duties. These include managing office purchasing, correspondence triage, assisting with office policies and procedures, onboarding student workers, and updating the department’s website using Drupal content management tools. Furthermore, the coordinator plays a backup role in committee meetings and supports the highly visible university commencement exercises, working closely with the Director to ensure successful planning and execution.

The role requires strong organizational skills, analytical thinking, and proficiency in various software applications including Microsoft Office Suite, Google Workspace, databases, and preferably experience with event management software like 25Live. Candidates should possess at least two years of experience in office settings and event planning, combined with excellent written and verbal communication skills and the ability to manage multiple projects simultaneously. Physical requirements may include standing, walking, and lifting up to 50 pounds during on-site event support.

WPI offers its employees comprehensive benefits including health insurance, flexible spending accounts, tuition reimbursement, and more, creating a supportive work-life balance. The institute embraces equal opportunity employment, encouraging applicants from diverse backgrounds to contribute to its mission of innovation and academic excellence. This position not only provides an exciting opportunity to engage deeply with campus life but also offers a platform for professional growth within a dynamic academic environment.