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Worcester Polytechnic Institute logo

Operations and Events Coordinators

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.25 - $24.56
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Flexible spending account
Tuition Reimbursement

Job Description

Worcester Polytechnic Institute (WPI) is a prestigious private research university located in Worcester, Massachusetts. Known for its strong emphasis on science, technology, engineering, and mathematics (STEM) education, WPI provides a unique project-based approach to learning that combines theory with real-world application. The institute boasts a vibrant, active, and diverse community comprised of extraordinary students, world-renowned faculty, and cutting-edge research facilities. WPI fosters a culture of creativity, collaboration, inclusion, and innovation, dedicated to developing problem-solving skills and preparing students to become leaders in their respective fields. The university is committed to maintaining a campus environment free of harassment and discrimination, actively... Show More

Job Requirements

  • high school diploma or GED
  • minimum 2 years of experience in an office setting or event planning
  • strong written and oral communication skills
  • analytical and critical thinking skills
  • project and program management ability
  • proficiency in Microsoft Office Suite including Excel Outlook PowerPoint and Word
  • proficiency in Google Workspace
  • experience with databases computer networks and systems
  • experience with 25Live or equivalent event management software preferred

Job Qualifications

  • high school diploma or GED
  • minimum 2 years of experience in an office setting or event planning
  • strong written and oral communication skills
  • analytical and critical thinking skills
  • project and program management ability
  • proficiency in Microsoft Office Suite including Excel Outlook PowerPoint and Word
  • proficiency in Google Workspace
  • experience with databases computer networks and systems
  • experience with 25Live or equivalent event management software preferred

Job Duties

  • manage day-to-day student event requests ensuring efficient and equitable processing
  • provide guidance on event policies and procedures
  • process event correspondence via email meetings and phone
  • manage incoming 25Live reservation requests
  • process work orders for power banners and equipment or supply transportation
  • gather post-event analysis budget recaps and participant feedback and incorporate findings into future planning
  • serve as project manager for all events collaborating with multiple campus departments
  • create event diagrams and assign resources for each event
  • coordinate card access parking passes wireless passes and IT support for events
  • communicate cost estimates to all clients
  • serve as on-site support to ensure event planning and execution meets client expectations
  • triage incoming correspondence to the office alias
  • manage office purchasing
  • assist with securing City of Worcester permits including Institute Park and Temporary Occupancy
  • coordinate voluntary parking permits with Campus Police
  • onboard and assist with student workers
  • assist in the creation and implementation of office policies and procedures
  • communicate updates changes and trainings for 25Live to the campus community
  • develop and recommend new efficiency standards to enhance event scheduling productivity
  • assist with editing and updating the office website using Drupal
  • act as backup on committees and meetings as needed
  • assist with data gathering and presentation preparations
  • play an active role in commencement planning and exercises
  • perform all other duties as assigned by the Director

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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