Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $33.66 - $40.87
Work Schedule
Standard Hours
Benefits
100% company-paid premiums (top-tier health, dental, and vision plan for you and your family)
Generous 401(k) profit sharing plan
Significant paid time off and holiday time
Paid parental leave
Generous rewards and recognitions
Annual Company paid time off for volunteering
wellness and fitness incentives
mentoring and career development opportunities
Life insurance, disability plans, and an Employee Assistance Program
Job Description
Alexandria LaunchLabs is a distinguished startup platform founded by Alexandria, a pioneering entity in mission-critical Labspace real estate. Alexandria has been a leader in developing innovative environments specifically tailored to life science companies, establishing itself as the preeminent owner, operator, and developer of collaborative Megacampus ecosystems in prime life science innovation hubs such as New York City, Cambridge, Research Triangle, Seattle, and Stanford Research Park. This robust presence leverages dynamic, collaborative surroundings that enhance the ability of life science companies to recruit top talent and foster innovation. Alexandria LaunchLabs uniquely equips early-stage life science startups with dedicated laboratory and office... Show More
Job Requirements
- bachelor's degree or equivalent experience
- 2+ years of relevant operational or customer service experience
- strong organizational and multitasking abilities
- excellent communication skills
- ability to interact professionally with diverse stakeholders
- proficiency in Microsoft Office
- willingness to work in a dynamic, fast-paced environment
- interest in life science or biotech industries preferred
Job Qualifications
- Bachelor’s degree or equivalent experience required
- 2+ years of experience in operations, customer service, or event coordination, ideally in a shared office, coworking, or life science environment
- Demonstrated ability to manage multiple priorities in a fast-paced, dynamic setting
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- ability to interact professionally with individuals at all levels
- Highly collaborative, team-oriented, and client-focused mindset
Job Duties
- The Operations and Events Coordinator will play a key role in supporting the day-to-day operations of Alexandria LaunchLabs – Seattle and in cultivating a vibrant, collaborative community across Alexandria’s Seattle campuses
- This individual will be the face of LaunchLabs on-site, providing exceptional service to member companies, coordinating operational logistics, and leading the execution of community-building events and strategic programming
- The ideal candidate is a proactive, detail-oriented, and hospitality-driven professional who thrives in a fast-paced entrepreneurial environment and is passionate about supporting the life science innovation ecosystem in the Puget Sound region
- On-Site Support & Community Engagement
- Serve as the primary point of contact for LaunchLabs member companies, delivering best-in-class customer service and operational support
- Lead onboarding and orientation for new members, ensuring a seamless and welcoming experience
- Maintain accurate records and documentation related to member companies, including trainings and exit procedures
- Manage the LaunchLabs portal, including site calendars, member communications, and resource guides
- Coordinate site access for members and guests, working closely with security and facilities teams
- Triage member requests and connect requests to Alexandria’s internal teams, external experts, and broader network resources, as appropriate
- LaunchLabs Operations & Administration
- Oversee daily operations of the LaunchLabs facility, ensuring a clean, functional, and well-stocked workplace
- Manage shared lab and office resources, including equipment, IT/AV systems, and vendor services
- Support procurement and inventory of lab and office supplies
- Assist with administrative tasks, such as invoicing, billing, shipping/receiving, and mail distribution
- Maintain vendor contracts and coordinate with building management and service providers as needed
- Regional Events & Strategic Programming
- Lead the planning, coordination, and execution of community events across Alexandria’s regional campuses, including professional development workshops, networking mixers, and social gatherings
- Collaborate with the LaunchLabs and regional leadership teams to design and deliver strategic programming that supports member growth and ecosystem engagement
- Manage event logistics, vendor coordination, marketing communications, and on-site hosting
- Support budget planning, track expenses, and manage invoices through NexusPayables
- Maintain and update regional contact databases and assist with internal team meetings and events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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