Operations and Engagement Coordinator, Dean's Office, College of Engineering and Computer Science...
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.63
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Life insurance
Professional Development
Job Description
The University of Tennessee at Chattanooga (UTC) is a prestigious metropolitan university located in the vibrant city of Chattanooga, Tennessee. Recognized nationally as a model for metropolitan universities, UTC plays a vital role in the educational and economic fabric of the region. The university is renowned for fostering experiential learning opportunities, supported by distinguished teaching scholars across 128 undergraduate and 55 graduate programs that span master’s and doctoral levels. UTC’s deep-rooted connection to Chattanooga—a city celebrated for its downtown revitalization and rich outdoor recreational amenities—positions the university as an essential contributor to workforce development and economic growth at both the state and regional levels.
UTC’s Colleges of Arts and Sciences, Business, Engineering and Computer Science, Health, Education and Professional Studies, and the Honors College offer diverse, award-winning programs ranging from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation remains at the core of UTC’s mission, featuring cutting-edge research and development initiatives. Notably, UTC is the first and only university in the nation with access to a managed commercial quantum computing network, demonstrating leadership in smart city technologies. Additionally, the university has launched a pioneering artificial intelligence initiative that fosters collaboration across campus and with numerous regional partners.
The Operations and Engagement Coordinator position is pivotal within the Dean’s Office at UTC, responsible for supporting the college’s daily operations and serving as the initial point of contact for visitors, students, faculty, and staff. This role entails performing routine but essential administrative tasks under established policies and procedures, while escalating complex issues to supervisory staff as necessary. As a fully on-site position, the Operations and Engagement Coordinator will be based at the UTC campus in Chattanooga and will work closely with college leadership to ensure seamless office functionality.
Compensation for this role aligns with the UT Market Range MR06, with an anticipated hiring salary of $21.63 per hour. The position offers opportunity for engagement in diverse functions encompassing front desk administrative support, event and program coordination, and alumni engagement. The coordinator plays a critical role in managing communications such as responding to phone calls, emails, and mail; maintaining office supplies; assisting with meeting and travel arrangements; and supporting faculty and administrative staff with document preparation and budget monitoring.
Event and program coordination responsibilities include managing day-to-day logistics for college events, designing schedules, tracking progress, coordinating catering, venue setup, audio-visual support, and publicizing events. The coordinator will also oversee student workers and volunteers during events, monitor event budgets, and maintain key office facilities. Furthermore, they act as the liaison for alumni relations, supporting outreach efforts, maintaining alumni databases, coordinating networking events, and assisting with communications such as newsletters and social media features.
This role requires strong organizational skills, sound judgment, discretion in handling sensitive information, and the ability to effectively interact with a diverse range of stakeholders including students, faculty, staff, alumni, and community members. Knowledge of standard administrative procedures, customer service practices, event planning, and computer applications is essential. The successful candidate will have an associate’s degree and at least four years of relevant experience, with a bachelor’s degree preferred.
Overall, the Operations and Engagement Coordinator position offers a dynamic and impactful opportunity to contribute to a forward-thinking educational institution that blends innovation with community engagement, fostering both student success and regional development.
UTC’s Colleges of Arts and Sciences, Business, Engineering and Computer Science, Health, Education and Professional Studies, and the Honors College offer diverse, award-winning programs ranging from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation remains at the core of UTC’s mission, featuring cutting-edge research and development initiatives. Notably, UTC is the first and only university in the nation with access to a managed commercial quantum computing network, demonstrating leadership in smart city technologies. Additionally, the university has launched a pioneering artificial intelligence initiative that fosters collaboration across campus and with numerous regional partners.
The Operations and Engagement Coordinator position is pivotal within the Dean’s Office at UTC, responsible for supporting the college’s daily operations and serving as the initial point of contact for visitors, students, faculty, and staff. This role entails performing routine but essential administrative tasks under established policies and procedures, while escalating complex issues to supervisory staff as necessary. As a fully on-site position, the Operations and Engagement Coordinator will be based at the UTC campus in Chattanooga and will work closely with college leadership to ensure seamless office functionality.
Compensation for this role aligns with the UT Market Range MR06, with an anticipated hiring salary of $21.63 per hour. The position offers opportunity for engagement in diverse functions encompassing front desk administrative support, event and program coordination, and alumni engagement. The coordinator plays a critical role in managing communications such as responding to phone calls, emails, and mail; maintaining office supplies; assisting with meeting and travel arrangements; and supporting faculty and administrative staff with document preparation and budget monitoring.
Event and program coordination responsibilities include managing day-to-day logistics for college events, designing schedules, tracking progress, coordinating catering, venue setup, audio-visual support, and publicizing events. The coordinator will also oversee student workers and volunteers during events, monitor event budgets, and maintain key office facilities. Furthermore, they act as the liaison for alumni relations, supporting outreach efforts, maintaining alumni databases, coordinating networking events, and assisting with communications such as newsletters and social media features.
This role requires strong organizational skills, sound judgment, discretion in handling sensitive information, and the ability to effectively interact with a diverse range of stakeholders including students, faculty, staff, alumni, and community members. Knowledge of standard administrative procedures, customer service practices, event planning, and computer applications is essential. The successful candidate will have an associate’s degree and at least four years of relevant experience, with a bachelor’s degree preferred.
Overall, the Operations and Engagement Coordinator position offers a dynamic and impactful opportunity to contribute to a forward-thinking educational institution that blends innovation with community engagement, fostering both student success and regional development.
Job Requirements
- Associate's degree
- Four years of relevant experience
- Ability to work on-site at the University of Tennessee - Chattanooga campus
- Strong organizational skills
- Proficiency in standard computer applications
- Excellent verbal and written communication skills
- Ability to maintain confidentiality
- Ability to manage multiple tasks and prioritize effectively
- Experience in customer service
- Knowledge of event coordination
Job Qualifications
- Associate's degree
- Four years of relevant experience
- Bachelor’s degree preferred
- Knowledge of administrative procedures, office operations, and standard computer applications
- Knowledge of customer service practices and effective front-office operations
- Skill in verbal and written communication to interact effectively with diverse constituents
- Skill in organizing work, managing multiple tasks, and maintaining accurate records
- Skill in gathering and compiling information and preparing reports
- Ability to use discretion and maintain confidentiality when handling sensitive matters
- Ability to problem-solve routine issues and refer nonroutine matters appropriately
- Ability to work effectively with students, staff, faculty, alumni, and community members
- Knowledge of event planning and coordination practices
- Skill in creating promotional materials and supporting outreach initiatives
- Ability to provide work direction to student workers in event or program settings
Job Duties
- Serve as the primary point of contact for visitors, students, faculty, and staff
- Respond to incoming calls, emails, and mail and route inquiries appropriately
- Maintain office supplies and coordinate with vendors as needed
- Assist with scheduling meetings, preparing materials, and supporting college leadership
- Coordinate travel, conference registrations, and expense reports for the Dean and Associate Dean
- Assist with mailings and prepare Dean's List notifications and awards each semester
- Support recordkeeping and preparation needs for external reviews
- Plan and manage day-to-day logistics for CECS events and programs
- Develop event schedules, participant lists, and progress tracking documentation
- Plan and execute advisory board meetings, showcases, recognition ceremonies, and other collegewide events
- Coordinate catering, venue setup, AV needs, communications, and event publicity
- Oversee student workers and volunteers during events
- Monitor event budgets and ensure adherence to fiscal guidelines
- Maintain the Dean's Office kitchen, storage spaces, and conference room
- Collaborate with the College Budget Manager to ensure timely preparation and submission of budget reports
- Serve as the CECS liaison for alumni engagement efforts
- Maintain and update the alumni contact database in partnership with Advancement
- Assist in planning alumni events, networking opportunities, and outreach initiatives
- Support alumni communications, including newsletters, social media posts, and spotlight features
- Collect and analyze data on alumni engagement, events, and office activities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
