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Operations Agent- PHX

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.40
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Benefits

Fly for free on any open seat on Southwest flights including eligible dependents
401(k) company match contribution up to 10 percent of eligible earnings
Potential annual profit-sharing contribution
Competitive health insurance coverage starting from the first day of employment
Opportunities for overtime and shift premiums
Retirement savings plan funding by Southwest
Paid Time Off

Job Description

Southwest Airlines is a major American airline renowned for its commitment to providing reliable, affordable, and friendly air travel to millions of customers across the United States. Recognized for its unique corporate culture and employee-first focus, Southwest Airlines has built a reputation not only for its efficient flight operations but also for fostering a positive work environment where creativity, innovation, and personal growth are highly valued. Headquartered in Dallas, Texas, Southwest operates a large fleet serving numerous domestic destinations with an emphasis on low-cost, customer-centric services. The company is known for its strong dedication to employee welfare, demonstrated through comprehensive... Show More

Job Requirements

  • Must be a resident of the State of Arizona
  • Must be a U.S. citizen or have authorization to work in the United States
  • Must be at least 18 years of age
  • Must be able to lift and move items of 70 pounds or more
  • Must be able to climb, bend, kneel, and stand for extended periods
  • Must comply with DOT drug and alcohol testing program
  • Must be able to work assigned shifts including early mornings, late evenings, weekends, and holidays
  • Must maintain a well-groomed appearance and comply with company attendance standards
  • Must possess a valid state motor vehicle operator's license
  • Must be able to obtain a SIDA badge

Job Qualifications

  • Two years of airline or military related work experience in ramp, operations, or provisioning functions preferred
  • Must be able to obtain a SIDA badge and meet all local airport requirements
  • Must possess a valid state motor vehicle operator's license
  • Ability to work well with others as part of a team
  • Ability to communicate effectively both verbally and in writing
  • Must be GSC qualified
  • Must successfully complete Operations Agent training program with a 90 percent or greater average and evaluation

Job Duties

  • Provides friendly service to and maintains positive relationships with all internal and external customers
  • Works in a cooperative spirit to ensure the success of the company
  • Coordinates boarding and deplaning customers and operates boarding bridge
  • Prepares dispatch release forms and collects weather reports
  • Monitors ramp activities to ensure timely loading and unloading of aircraft
  • Handles station AMS and radio communications traffic as needed
  • Prepares weight and balance forms and advises dispatch and other departments of flight departures and arrivals

Job Location

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