Operational Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
employee meal discount

Job Description

Reggio's Locations at O'Hare Airport are part of a dynamic and customer-focused food service operation specializing in delivering high-quality dining experiences within the bustling environment of one of the nation's busiest airports. This well-established establishment prides itself on providing excellent food and exemplary customer service to travelers, airport staff, and visitors. Reggio's operates several food locations throughout O'Hare Airport, ensuring convenience, variety, and freshness through innovative concessions management and superior operational standards. The company values efficient and effective management to maintain its reputation for quality and service in a fast-paced setting. Emphasizing teamwork, continuous improvement, and adherence to health and safety protocols, Reggio's Locations strive to create a welcoming atmosphere and satisfy a diverse clientele. Reggio's Locations at O'Hare Airport is currently seeking a full-time Location Manager to join their team. This position offers the exciting opportunity to oversee multiple food locations, ensuring smooth and successful operations while maintaining the highest standards of food safety and customer satisfaction. Reporting directly to the General Manager, the Location Manager will play a pivotal role in managing daily inventory, staffing, cleanliness, and compliance with company policies and aviation security protocols. The successful candidate will be an experienced leader in restaurant or concessions management who thrives in a fast-paced airport environment and is passionate about coaching and developing crew members. They will be responsible for enforcing all company policies and procedures, maintaining essential certifications including Food Handler's and Food Allergen certifications, and ensuring that all operational aspects from inventory to cleaning are meticulously managed. This role is full-time and offers comprehensive benefits including health, dental, and vision insurance, paid time off, and an employee meal discount. Reggio's is committed to supporting its employees by providing a safe and secure workplace, as well as opportunities for growth and development in the hospitality industry. To apply, candidates are encouraged to submit their resumes via email to the provided contact. This is an excellent career opportunity for a dedicated professional looking to advance their management career in a vibrant airport concession setting.

Job Requirements

  • Pass a Chicago Department of Aviation/Homeland Security background check
  • Adhere to all Chicago Department of Aviation security protocol
  • Experience in restaurant or concessions management
  • Skilled in cash handling
  • Skilled in scheduling
  • Skilled in training
  • Food Handler’s Certification for Managers
  • Food Allergen Training Certificate

Job Qualifications

  • Food Handler’s Certification for Managers
  • Food Allergen Training Certificate
  • Liquor/BASSET Certification is a plus
  • Pass a Chicago Department of Aviation/Homeland Security background check
  • Adhere to all Chicago Department of Aviation security protocol
  • Experience in restaurant or concessions management
  • Skilled in cash handling, scheduling, and training

Job Duties

  • Responsible for daily inventory ordering and analysis
  • Ensures that all locations are adequately staffed
  • Ensures that all cleaning is conducted throughout and at end of each shift
  • Ensures that locations are adequately stocked to conduct business
  • Enforces all company policies and procedures
  • Maintains Manager Food Handler’s Certification
  • Maintains Food Allergen Certification
  • Coach and develop Crew Members based on the needs of the business
  • Communicates all repair needs to the General Manager
  • Communicates all disciplinary needs to the General Manager
  • Performs daily deposits as necessary
  • Performs additional duties as needed for the success of operations

Job Criteria

Experience

Mid Level (3-7 years)


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