Operation Manager PM

Newrest is a global leader in the out-of-home catering industry, operating across 54 countries and serving a variety of sectors with comprehensive catering and related services. As one of the world’s foremost companies in multi-sector catering, Newrest employs over 36,000 dedicated professionals who strive daily to provide balanced, diverse, and delicious meals to consumers. Upholding strict hygiene and food safety standards is a hallmark of Newrest’s commitment to quality and customer satisfaction. The company’s extensive reach and specialization make it a trusted partner in many markets, providing innovative solutions and maintaining a culture of excellence and continuous improvement.

The position of Operations Manager - PM at Newrest offers a full-time role with a working schedule from 2 PM to 11:30 PM on Sunday and Monday off. This role is crucial for ensuring operational excellence in a dynamic and challenging environment. The Operations Manager will be responsible for overseeing the entire unit’s operations including production, logistics, supply, safety, quality, personnel, and customer service. Passion for culinary food, dedication to achieving objectives, and a focus on cost rationalization and process optimization are key traits for this position.

Newrest seeks a leader who inspires a culture of performance and accountability, mentoring and coaching managers to uphold company policies and meet key performance indicators. The role also emphasizes succession planning and talent development ensuring a strong leadership bench for the future. The Operations Manager must guarantee compliance with all safety and quality protocols including HACCP and FIFO, maintain efficient catering provisions, and develop solutions that enhance operational methods and product quality. Financial responsibilities include managing budgets, driving productivity improvements, and reducing costs while maintaining quality and timely delivery to customers.

Human resource management and employee engagement are also integral responsibilities, including evaluating team member performance, addressing behavioral issues, and fostering an environment of trust and respect. This role demands an analytical mindset with a sharp attention to detail and a strong capability to interpret data to manage risks effectively. Knowledge in lean manufacturing principles, investigative procedures, root cause analysis, and food safety standards are essential for success.

Joining Newrest as an Operations Manager offers a promising career pathway in a globally recognized company known for its multi-sector approach and commitment to operational excellence. This opportunity is ideal for professionals with substantial experience in inflight catering, airport hub environments, manufacturing, logistics, or the food industry, who are looking for an international career with growth potential within a supportive and innovative company culture. The salary and benefits package includes paid medical, dental, vision insurance, life insurance, 401(k) with company match, paid time off, holiday pay, parental leave, and an annual bonus, ensuring that employees are well-supported both professionally and personally.