Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
BURGER KING is a globally recognized restaurant chain, renowned for its dedication to quality, flavor, and affordability. Established in 1954, it has grown to become the second largest fast food hamburger chain worldwide. With over 11 million guests visiting daily, BURGER KING has maintained its reputation as the original HOME OF THE WHOPPER, a testament to its commitment to premium ingredients, signature recipes, and family-friendly dining experiences. The chain continues to focus on delivering consistent, high-quality food combined with exceptional service, making it a leader in the quick-service restaurant industry.
The Hourly Shift Coordinator (HSC) plays a pivotal role within BURGER KING's operational structure. As the Shift Leader, the HSC is entrusted with the responsibility of overseeing the restaurant operations during assigned shifts to drive sales, profitability, guest satisfaction, people management, and operational efficiency. This role reports directly to the Restaurant General Manager (RGM) and Assistant Manager (AM) and involves managing a team of front-line employees to meet and exceed performance goals. The HSC contributes significantly to maintaining the high standards of BURGER KING by ensuring strict adherence to cash control procedures, inventory management, guest service principles, and operational brand standards. The position demands a hands-on leader capable of motivating and directing team members to deliver fast, accurate, and friendly service in clean surroundings, thereby enhancing the guest experience. The HSC also handles inventory inspections and delivery receipts to maintain food quality and availability, supports team development through coaching and feedback, and spearheads efforts to meet key performance indicators related to sales and profitability. This full-time role requires flexibility with working shifts during evenings, weekends, and holidays to ensure seamless restaurant operations and customer satisfaction. This opportunity at BURGER KING is ideal for individuals with prior quick-service restaurant experience seeking a leadership position where they can grow their management skills and contribute to one of the world's most respected fast food brands.
The Hourly Shift Coordinator (HSC) plays a pivotal role within BURGER KING's operational structure. As the Shift Leader, the HSC is entrusted with the responsibility of overseeing the restaurant operations during assigned shifts to drive sales, profitability, guest satisfaction, people management, and operational efficiency. This role reports directly to the Restaurant General Manager (RGM) and Assistant Manager (AM) and involves managing a team of front-line employees to meet and exceed performance goals. The HSC contributes significantly to maintaining the high standards of BURGER KING by ensuring strict adherence to cash control procedures, inventory management, guest service principles, and operational brand standards. The position demands a hands-on leader capable of motivating and directing team members to deliver fast, accurate, and friendly service in clean surroundings, thereby enhancing the guest experience. The HSC also handles inventory inspections and delivery receipts to maintain food quality and availability, supports team development through coaching and feedback, and spearheads efforts to meet key performance indicators related to sales and profitability. This full-time role requires flexibility with working shifts during evenings, weekends, and holidays to ensure seamless restaurant operations and customer satisfaction. This opportunity at BURGER KING is ideal for individuals with prior quick-service restaurant experience seeking a leadership position where they can grow their management skills and contribute to one of the world's most respected fast food brands.
Job Requirements
- Must be at least eighteen (18) years of age
- High school diploma or GED required
- 1-2 years of previous quick service restaurant experience
- Understanding of guest service principles
- Available to work evenings, weekends, and holidays
- Ability to work long and/or irregular shifts as needed
Job Qualifications
- Must be at least eighteen (18) years of age
- High school diploma or GED required, 2 years of college preferred
- 1-2 years of previous quick service restaurant experience
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends, and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Job Duties
- Follows all cash control and security procedures such as safe counting and cash drawers
- Maintains inventory by performing daily and weekly inventory inspections
- Receives inventory truck orders
- Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
- Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
- Sets an example for Team Members by working hard to implement shift plan and drive operational results
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates Team Members during the shift on each of the workstations
- Reviews restaurant results to identify successes and areas for improvement
- Ensures that restaurant upholds operational and brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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