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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid Time Off
Employee hotel discount
Job Description
Ascent Hospitality is a well-established hospitality management company with a diverse and extensive portfolio of hotels, complemented by a strong pipeline of new properties and acquisitions. The company prioritizes people over numbers, fostering a culture that aims to create memorable experiences for both its team members and guests. Featuring a collaborative environment, Ascent Hospitality seeks individuals who work well together with a unified purpose and have a passion for service. Ascent Hospitality's approach is deeply rooted in leadership that communicates effectively and is adaptable, embracing challenges and changes with a forward-thinking mindset. This culture not only bolsters employee satisfaction and... Show More
Job Requirements
- Must have a high school diploma or equivalent
- 3-5 years of prior experience as a Marriott general manager, Residence Inn experience preferred
- ability to multi-task and work under pressure
- must be responsible, reliable, and ethical
- excellent written and verbal communication skills
- proficiency in Microsoft Office
- valid driver’s license
- capacity to stand and walk for long periods
- ability to lift up to 50 pounds occasionally
- must be able to lead and motivate a team
- must comply with all franchise and company procedures
- capable of working front desk shifts when running below 30 percent
- able to conduct performance appraisals and disciplinary actions
Job Qualifications
- Proven experience as hotel manager or relevant role
- must have 3-5 years prior experience as a Marriott general manager, Residence Inn experience preferred
- understanding of all hotel management best practices and relevant laws and guidelines
- demonstrable aptitude in decision-making and problem-solving
- reliable with ability to multi-task and work well under pressure
- outstanding leadership skills
- great attention to detail
- excellent written and verbal communication and interpersonal skills
- proficiency in Microsoft Office applications
- previous sales experience preferred
- valid driver’s license and ability to operate a vehicle to meet with clients
Job Duties
- Manage all sources of revenue including rooms, housekeeping, food and beverage, and engineering
- ensure all departments are profitable and maintain strong working relationships
- assist in the development and implementation of sales and marketing programs and quarterly sales strategy reports
- actively participate in sales discussions, meetings, plans, and sales calls
- know key account executives and business base and monthly production levels for each salesperson
- involve in community and/or government affairs
- create the hotel’s annual budget and monitor performance
- manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention, and conducting regular employee meetings
- ensure outstanding guest service and adherence to brand standards
- enforce and maintain a preventative maintenance program
- adhere to franchise and company procedures and regulations
- comply with corporate accounting procedures
- inspect property daily and enforce safety, comfort, and cleanliness standards
- conduct daily huddles and weekly leadership meetings
- select, train, and direct department managers and supervisors
- monitor performance and guide employees in career paths
- conduct performance appraisals and personal development plans
- aggressively reduce accidents and minimize worker’s compensation and unemployment claims
- remain highly visible and accessible to guests
- take initiative to offer assistance or answer questions
- thoroughly understand and implement brand service culture
- adhere to action plans and budget concepts
- safeguard realization and adjust deviations
- develop actions for improvement and cost savings
- coordinate management team planning including time-tables, work schedules, recruitment, and training
- be available to work front desk shifts when needed
- follow up on all guest complaints, incidents, and accidents
- maintain contacts with public authorities regarding licensing
- attend monthly department meetings
- provide a professional appearance at all times
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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