McDonald’s logo

Opening and Closing Shift Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.50 - $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid vacation
401k
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short- and long-term disability insurance

Job Description

McDonald's is one of the world's leading quick-service restaurant chains, known for its commitment to providing fast, friendly service and delicious, high-quality food. Operating thousands of restaurants globally, McDonald's has established a strong brand presence on the foundation of exceptional customer experience and innovation in the fast-food industry. As an employer, McDonald's offers a dynamic environment where employees have the chance to grow professionally while contributing to a business that serves millions of customers daily. The company is committed to fostering an inclusive culture where diversity is valued and every team member is encouraged to be their authentic self. Working at McDonald's means becoming part of a community dedicated to energy, purpose, and teamwork. The corporate philosophy emphasizes development and advancement from within, supported by extensive training programs and educational opportunities. McDonald’s also boasts competitive compensation packages and comprehensive benefits that enhance the quality of life for their employees.

The Shift Manager role at McDonald's is designed for individuals who are eager to take on leadership responsibilities in a fast-paced and rewarding environment. Shift Managers are at the heart of ensuring that customers receive a consistently high standard of food, service, and cleanliness during their visit. They lead crews and other managers, coordinating various aspects of the restaurant’s operations across shifts. This includes shift planning, monitoring daily performance, maintaining food safety and quality standards, and taking proactive steps to resolve any issues to ensure smooth operation. Shift Managers are also responsible for overseeing staff schedules, training new team members, managing inventory, and ensuring safety and security protocols are strictly followed. The role demands strong leadership skills, excellent communication, and the ability to multitask effectively. McDonald's offers a flexible scheduling environment where you can choose hours that suit your lifestyle, making it ideal for those balancing work with education or personal commitments. The compensation ranges between $17.50 and $20 per hour, with additional benefits such as paid vacation, 401K retirement plan, medical, dental and vision coverage, and educational assistance through the Archways to Opportunity program. This program includes resources for earning a high school diploma, college tuition assistance, and English as a second language classes. As a Shift Manager, you have the opportunity to grow your career within a supportive framework that promotes professional development and personal growth. By joining McDonald’s, you will be part of a team that values dedication, fosters teamwork and offers a clear path for advancement in the restaurant and hospitality industry. This role is not only about managing operations but also about inspiring and mentoring others to achieve excellence and creating an enjoyable and efficient workplace for employees and customers alike.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous leadership experience preferred
  • Must be 18 years or older
  • Ability to work flexible hours including nights and weekends
  • Strong interpersonal and multitasking skills
  • Commitment to food safety and quality standards
  • Ability to manage and motivate a team

Job Qualifications

  • Previous leadership experience preferred
  • Experience in restaurant, retail or hospitality environment preferred
  • Positive team player
  • Flexible schedule
  • Ability to work in fast-paced environment
  • Strong communication skills
  • Minimum age 18 years

Job Duties

  • Lead shifts ensuring fast, accurate, friendly customer experience
  • Provide leadership to crew and other managers during shifts
  • Plan for each shift and monitor performance
  • Ensure team meets McDonald's standards for quality, service, cleanliness
  • Monitor safety, security, and profitability
  • Communicate with next Shift Manager for smooth transition
  • Manage food safety and inventory control
  • Oversee daily maintenance and cleanliness
  • Schedule and train crew members
  • Deliver exceptional customer service

Job Criteria

Experience

Mid Level (3-7 years)


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