Onsite Receptionist/Scheduler

San Jose, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Benefits

Temporary full-time employment

Structured Monday to Friday work schedule

Opportunity to be part of innovative AI projects

Exposure to global technology leaders

professional and supportive work environment

Equal opportunity employer

Hands-on experience with data collection and scheduling tools

Job Description

DataForce by TransPerfect is a leading provider of language and technology solutions, with an extensive global presence spanning over 100 cities worldwide. As part of the renowned TransPerfect family of companies, DataForce specializes in delivering high-quality data essential for Human-Machine Interaction. Our services are integral to some of the world's most prestigious technology companies, contributing significantly to advancements in Artificial Intelligence and Machine Learning. We focus on gathering, enriching, and processing data across various AI domains to facilitate the development and improvement of cutting-edge technologies.

For this role, we are seeking a motivated Receptionist/Scheduler to join our team in... Show More

Job Requirements

Able to work onsite in Santa Clara, California
experience in reception and or scheduling
familiarity with Mac OS or Windows
familiarity with Google Sheets
must possess outstanding customer service skills
excellent verbal and written English communication skills with phone and email
strong customer service and prioritization skills
self-motivated, quick learner, and organized
ability to juggle multiple projects and multitask effectively
possess a quality and detail-oriented mindset
ability to work independently and meet deadlines
resilient personality
ability to gather feedback and suggest changes
ability to shift focuses quickly
experience in on-site studies desired
familiarity with Zendesk desired

Job Qualifications

Experience in reception or scheduling
familiarity with Mac OS or Windows
proficiency with Google Sheets
excellent verbal and written English communication skills
strong customer service skills
self-motivated and organized
ability to multitask and prioritize effectively
detail-oriented mindset
ability to work independently and meet deadlines

Job Duties

Contacting participants via phone, email, and SMS
manage and coordinate participant scheduling for study appointments
screen participants for eligibility
schedule participant sessions using an online tool
follow up with scheduled participants to confirm attendance
track the progress of sessions and note status
communicate with participants after the study as needed

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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