Onsite Property Attendant

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $16.00 - $18.00

Work Schedule

Flexible

On-call

Night Shifts

Benefits

Hourly rate

DailyPay access

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

Living onsite

Job Description

Hotel Management & Consulting, Inc. is a reputable hospitality management company specializing in the operation and management of hotel properties. With a focus on delivering exemplary service and maintaining high standards across its portfolio, the company offers comprehensive hotel management and consulting services tailored to meet the needs of diverse property types. WoodSpring Suites in Apex, North Carolina, is one such property under their expert management. WoodSpring Suites is a well-regarded extended stay hotel brand that caters to guests seeking affordable, comfortable, and convenient accommodations for longer stays. The property emphasizes a friendly atmosphere and practical amenities designed to enhance the guest experience. This role is an exciting opportunity to join a dynamic team in the hospitality industry with a company that values flexibility, dedication, and hands-on involvement in property operations.

The Property Attendant position at WoodSpring Suites in Apex, NC, sought by Hotel Management & Consulting, Inc., is a versatile, onsite role tailored for committed individuals who thrive in multitasking and supporting various hotel functions. This position requires a proactive, team-oriented professional who will be accountable for preventing maintenance issues, ensuring aesthetic upkeep of public spaces, assisting housekeeping with room preparation, and supporting laundry duties. The onsite nature of the role means the Property Attendant will live on the premises, providing after-hours support and managing emergencies or guest needs overnight as required. The role offers an hourly wage ranging from $16.00 to $18.00, depending on experience, alongside benefits including medical, dental, and vision coverage, paid time off, employee assistance programs, and career advancement opportunities. The position is integral to the smooth operation of the hotel, requiring an individual who can efficiently handle a broad range of responsibilities while maintaining excellent guest service standards. This is an excellent opportunity for those looking to develop their career in hotel management with the added benefit of living onsite and being part of a supportive company culture that encourages growth and flexibility.

Job Requirements

High school diploma or equivalent
Relevant hands-on experience in maintenance or hospitality preferred
Ability to work onsite and live at the property
Ability to be on call overnight and respond to emergencies
Physical ability to perform demanding tasks including lifting 50 pounds
Strong communication skills
Flexible schedule including availability for after-hours shifts
Commitment to providing excellent guest service
Ability to follow safety and emergency procedures
Willingness to perform diverse job duties as assigned

Job Qualifications

High school diploma or equivalent
Prior experience in hotel maintenance, housekeeping, or a related field preferred
Ability to perform light electrical and plumbing tasks
Strong organizational skills
Excellent interpersonal and customer service skills
Ability to handle multiple tasks and work independently
Basic knowledge of emergency procedures and guest services
Good physical condition to perform repetitive climbing of stairs, kneeling, squatting, sitting, standing, bending, and twisting for long periods
Ability to lift, push, and pull up to 50 pounds

Job Duties

Managing work orders in a timely manner while adhering to a proper preventative maintenance schedule
Shampooing carpets or cleaning hard surface floors
Performing light electrical work such as changing an outlet or wall switch
Conducting light plumbing tasks such as plunging toilets, snaking toilets, unclogging sinks
Participating in preventative maintenance programs
Performing public space janitorial work, parking lot upkeep, and trash cleanup
Conducting PTAC cleaning, drywall repair, painting, caulking
Maintaining and managing inventory of maintenance supplies and tools and providing orders to management
Prepping rooms for housekeepers including removing linens, trash, moving furniture, reviewing maintenance needs
Following property emergency procedures and ensuring the security of the property and guests
Assisting with checking in and checking out guests during after-hours
Providing excellent customer service and addressing any guest needs or concerns
Regularly being on call overnight for afterhours guest needs
Performing other duties as assigned