Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401k
Disability insurance
Flexible spending account
Health savings account
vacation
Paid Time Off
Job Description
Superior Ambulance Service is a well-established and highly respected emergency medical service provider that has been serving communities since 1959. Starting with just one ambulance, the company has grown to become the largest independent, locally owned, and operated EMS provider in the Midwest. Today, Superior Ambulance Service operates a fleet of over 800 ambulances across Illinois, Indiana, Ohio, Michigan, and Wisconsin, employing more than 3,500 licensed EMTs, Paramedics, and Nurses. This extensive network enables Superior Ambulance Service to provide rapid and reliable emergency medical transportation services, including Critical Care, helicopter, and fixed-wing air transport, ensuring comprehensive patient care across diverse... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work full time
- Excellent communication skills
- Ability to handle high-stress situations
- Basic typing skills of 30 wpm or better
- Willingness to obtain EMD certification within one year
- Adaptability to changing policies
- Prior experience in medical environment preferred
Job Qualifications
- Pleasant professional phone manner
- Detail oriented
- Typing skills of 30 wpm or better
- Ability to excel in high-stress environment
- Adapt to frequently changing policies
- Ability to learn policies and procedures for facilities and recognize when to apply them
- Medical background a plus
- EMD certification will be required within one year of employment
Job Duties
- Answer and arrange transportation both emergent and non-emergent including determining level of care required
- View pre-scheduled calls and make necessary adjustments with hospital staff and dispatch
- Prioritize transports to fulfill hospital needs including specialty and critical care transports as well as flight requests
- Provide accurate and appropriate estimated times of arrival
- Make rounds on the floors
- Attend hospital huddles
- Assist in organizing patient belongings and patient paperwork for transport
- Assist in making sure crews are arriving to the patients in a timely manner
- Assist Superior Ambulance billing department with PCS and insurance requests
- Provide information and assistance regarding billing procedures
- Establish relationships with hospital staff
- Develop effective solutions for customer service issues
- Use effective written and verbal communications
- Possess critical thinking skills
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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