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Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $19.40 - $25.11
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities

Job Description

The hiring establishment is a leading grocery retailer offering online shopping and curbside pickup services to provide customers with a convenient and efficient way to shop for their groceries. With a strong commitment to quality, freshness, and customer satisfaction, the company has cultivated a loyal customer base by integrating technology with personalized service. This role is essential in maintaining the smooth operation of the online grocery shopping experience, ensuring that customer's orders are accurately selected, packaged, and delivered with care.

This position is for an Online Grocery Pick-Up Clerk, also functioning as an In-Store Grocery Shopper. The role prima... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent communication skills
  • prior experience in related roles preferred
  • physical ability to stand and walk for extended periods
  • ability to work in a fast-paced environment

Job Qualifications

  • Ability to work without supervision
  • ability to read shelf tags
  • basic math skills including counting, addition, and subtraction
  • excellent oral and written communication skills
  • experience as a personal shopper or in a production-oriented or warehouse environment
  • experience stocking shelves
  • cashier experience

Job Duties

  • Select and gather products for customers' on-line orders with attention to freshness and quality
  • assemble customers' on-line orders
  • process coupons and payment
  • deliver and load orders to cars when customers arrive for pick up
  • scan and bag orders while following bagging standards
  • communicate substitutions or exceptions to customers
  • meet and exceed customer expectations for shopping ease, variety, freshness, and cleanliness
  • adhere to food safety procedures and company guidelines
  • receive customers' orders and store products in optimal temperature zones
  • read and follow directions in note section
  • ensure quality and freshness of all items chosen
  • communicate with customers via portable phone and respond timely
  • retrieve each customer's order from staging locations and ensure accuracy
  • provide a positive customer service experience
  • process orders through point-of-sale system
  • follow policies for substitutions in out-of-stock situations
  • maintain organization and cleanliness of staging areas
  • report discrepancies and equipment needs to supervisor
  • perform opening and closing procedures
  • assist in training new e-Commerce team members
  • meet or exceed productivity standards
  • work cooperatively in high-paced environment
  • manage conflict reasonably and cooperatively

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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