Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.90 - $25.11
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and development opportunities
Job Description
Our company is a reputable grocery retailer committed to providing exceptional service and quality products to its customers. Recognized for our dedication to freshness, quality, and customer satisfaction, we have established a robust online shopping platform that caters to the modern shopper's needs. Embracing the values of respect, honesty, integrity, diversity, inclusion, and safety, our store offers a welcoming and supportive environment for both customers and employees alike. We take pride in our innovative approach to grocery shopping, focusing on efficiency and customer-centric services such as our online order pick-up and delivery system. This system allows customers to shop conveniently from home and receive their groceries promptly without compromising on the quality and freshness of products.
The Online Grocery Pick-Up Clerk role is pivotal within our e-commerce team, responsible for selecting and assembling customers' online orders with a high level of attention to quality, freshness, and accuracy. This position involves the efficient gathering of products from the store shelves, ensuring that the selected items meet the company's rigorous standards for freshness and quality. The clerk will also be responsible for processing coupons and payments through the point of sale (POS) system, effectively communicating with customers, and managing the delivery and loading of orders into customers' cars when they arrive for pick-up. The role requires a proactive, customer-focused attitude to guarantee a positive shopping experience that encourages repeat business and customer loyalty.
The position demands excellent organizational skills and the ability to work under pressure in a fast-paced environment. Online Grocery Pick-Up Clerks are expected to follow local, state, and federal laws, including food safety guidelines, to maintain the highest standards in product handling. They will also play a key role in maintaining the cleanliness and organization of staging areas and equipment. An ability to manage minor conflicts with customers professionally, a cooperative team spirit, and the capacity to adapt to various challenges are essential traits for success in this role. Additionally, clerks may assist in training new team members to ensure smooth operations within the e-commerce department. This employment opportunity is ideal for individuals who thrive on customer interaction, enjoy working in a dynamic retail environment, and value the opportunity to contribute to a company committed to excellence in service and product quality.
The Online Grocery Pick-Up Clerk role is pivotal within our e-commerce team, responsible for selecting and assembling customers' online orders with a high level of attention to quality, freshness, and accuracy. This position involves the efficient gathering of products from the store shelves, ensuring that the selected items meet the company's rigorous standards for freshness and quality. The clerk will also be responsible for processing coupons and payments through the point of sale (POS) system, effectively communicating with customers, and managing the delivery and loading of orders into customers' cars when they arrive for pick-up. The role requires a proactive, customer-focused attitude to guarantee a positive shopping experience that encourages repeat business and customer loyalty.
The position demands excellent organizational skills and the ability to work under pressure in a fast-paced environment. Online Grocery Pick-Up Clerks are expected to follow local, state, and federal laws, including food safety guidelines, to maintain the highest standards in product handling. They will also play a key role in maintaining the cleanliness and organization of staging areas and equipment. An ability to manage minor conflicts with customers professionally, a cooperative team spirit, and the capacity to adapt to various challenges are essential traits for success in this role. Additionally, clerks may assist in training new team members to ensure smooth operations within the e-commerce department. This employment opportunity is ideal for individuals who thrive on customer interaction, enjoy working in a dynamic retail environment, and value the opportunity to contribute to a company committed to excellence in service and product quality.
Job Requirements
- High school diploma or equivalent
- previous experience in retail or grocery operations preferred
- ability to stand for extended periods
- physical ability to lift and carry moderate weights
- ability to operate POS systems
- strong attention to detail
- good customer service skills
- clear communication abilities
- reliable and punctual
- capacity to work flexible hours including weekends
- adherence to food safety and handling guidelines
Job Qualifications
- Ability to work without supervision
- ability to read shelf tags
- basic math skills including counting, addition, and subtraction
- excellent oral and written communication skills
- experience as a personal shopper or in a production-oriented environment
- experience in stocking shelves or cashier duties
Job Duties
- Select and gather products for customers' online orders with attention to freshness and quality
- assemble customers' online orders accurately
- process coupons and payment through the point of sale system
- deliver and load orders to cars when customers arrive for pick up
- scan and bag orders according to standards
- communicate substitutions or exceptions to customer's order
- meet or exceed customer expectations for ease of shopping and product freshness
- adhere to food safety procedures and company guidelines
- receive and store products in optimal temperature zones
- read and follow directions in the notes
- ensure quality and freshness of items selected
- communicate with customers professionally and timely
- retrieve each customer's order from staging locations and ensure order accuracy
- provide positive customer service experience
- process orders through POS system
- follow substitution policies
- maintain cleanliness of staging areas and equipment
- report discrepancies and equipment issues to supervisors
- perform opening and closing procedures
- assist in training new team members
- meet or exceed productivity standards
- work cooperatively in a high-paced environment
- manage conflict reasonably and cooperatively
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
