Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
flexible schedule
Employee assistance program
Job Description
Our client is a leading retail grocery chain renowned for its commitment to high-quality products and exceptional customer service. The organization places a strong emphasis on freshness, quality, and the overall customer shopping experience. As one of the most trusted names in the grocery industry, they continuously strive to innovate their online shopping and pick-up services to meet the evolving needs of their customers. Embracing core values such as respect, honesty, integrity, diversity, inclusion, and safety, the company maintains a positive and inclusive work environment that supports professional growth and fosters teamwork among employees.
This role is an Online Grocery Pick-Up Clerk position, also functioning as an In-Store Grocery Shopper. It is designed for individuals passionate about delivering outstanding customer service and ensuring that every online order is picked, assembled, and delivered with meticulous attention to product freshness and quality. The Online Grocery Pick-Up Clerk will be responsible for efficiently selecting and gathering products for customers' online orders, processing coupons and payments, and delivering these orders to the customer’s vehicle upon arrival at the store for pick-up. This position provides an excellent opportunity for those who enjoy working in a fast-paced environment and want to contribute to an effortless and enjoyable online grocery shopping experience.
The role demands a combination of physical activity, keen attention to detail, and effective communication skills. As an integral part of the e-Commerce team, the Online Grocery Pick-Up Clerk must ensure that every customer’s order is accurate and complete, adhering to local, state, and federal regulations as well as the company’s food safety protocols. Additionally, this role involves consistent interaction with customers, requiring a friendly and professional demeanor to foster repeat business and customer loyalty.
The position also offers opportunities for learning and development, including assisting in training new e-Commerce team members and maintaining a well-organized, clean, and safe staging area for all orders and equipment. Employees will need to manage multiple tasks simultaneously and work cooperatively with team members under sometimes stressful conditions while maintaining high productivity and quality standards.
Overall, this role is ideal for candidates who are detail-oriented, customer-focused, and enjoy being part of a dynamic team environment dedicated to enhancing the customer online grocery shopping experience. The job type is typically part-time or full-time with competitive compensation aligned with industry standards.
This role is an Online Grocery Pick-Up Clerk position, also functioning as an In-Store Grocery Shopper. It is designed for individuals passionate about delivering outstanding customer service and ensuring that every online order is picked, assembled, and delivered with meticulous attention to product freshness and quality. The Online Grocery Pick-Up Clerk will be responsible for efficiently selecting and gathering products for customers' online orders, processing coupons and payments, and delivering these orders to the customer’s vehicle upon arrival at the store for pick-up. This position provides an excellent opportunity for those who enjoy working in a fast-paced environment and want to contribute to an effortless and enjoyable online grocery shopping experience.
The role demands a combination of physical activity, keen attention to detail, and effective communication skills. As an integral part of the e-Commerce team, the Online Grocery Pick-Up Clerk must ensure that every customer’s order is accurate and complete, adhering to local, state, and federal regulations as well as the company’s food safety protocols. Additionally, this role involves consistent interaction with customers, requiring a friendly and professional demeanor to foster repeat business and customer loyalty.
The position also offers opportunities for learning and development, including assisting in training new e-Commerce team members and maintaining a well-organized, clean, and safe staging area for all orders and equipment. Employees will need to manage multiple tasks simultaneously and work cooperatively with team members under sometimes stressful conditions while maintaining high productivity and quality standards.
Overall, this role is ideal for candidates who are detail-oriented, customer-focused, and enjoy being part of a dynamic team environment dedicated to enhancing the customer online grocery shopping experience. The job type is typically part-time or full-time with competitive compensation aligned with industry standards.
Job Requirements
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills such as counting, addition, and subtraction
- Excellent oral and written communication skills
- Experience as a personal shopper or in warehouse environment, stocking shelves, or as a cashier
Job Qualifications
- Ability to work without supervision
- Ability to read shelf tags
- Basic math skills such as counting, addition, and subtraction
- Excellent oral and written communication skills
- Experience as a personal shopper, in a production-oriented or warehouse environment, stocking shelves, or as a cashier
Job Duties
- Select and gather products for customers' online orders efficiently with attention to freshness and quality
- Assemble customers' online orders, process coupons and payment, and deliver and load orders to cars upon customers' arrival
- Scan and bag orders while following all bagging standards
- Communicate any substitutions or exceptions to customers at time of pick-up
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines
- Receive and store products in optimal temperature zones
- Communicate professionally with customers via portable phone
- Maintain organization and cleanliness of staging areas and equipment
- Report pricing, scanning, and item location discrepancies
- Perform required opening and closing procedures
- Assist in training new e-Commerce team members
- Meet and exceed productivity standards
- Manage conflict in a reasonable and cooperative manner
- Work cooperatively in a high-paced and sometimes stressful environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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