Online Grocery Pick-Up Clerk

Mariano's is a well-established grocery supermarket chain based in Illinois that has been proudly serving customers throughout the Chicago Metro area with over 40 stores. Since merging with The Kroger Company in 2015, Mariano's has integrated into one of the largest grocery retail companies in the United States while maintaining its unique focus on customer service, quality products, and community connection. As part of the Kroger family of companies, Mariano's prides itself on bringing together diverse teams with a passion for food and people, all driven by the common mission to Feed the Human Spirit. The brand is known for innovation, continually working to create amazing experiences for customers, communities, and employees alike, with food as the central ingredient in everything they do.

The company culture at Mariano's emphasizes respect, honesty, integrity, diversity, inclusion, and safety, providing an environment where people matter. Employees at Mariano's are supported with numerous benefits, flexible scheduling, and career growth opportunities. Whether you are looking for a part-time role or a full career path, Mariano's offers a welcoming opportunity to grow within a company that values your contributions and helps feed your future.

The Online Grocery Pick-Up Clerk position is a vital role that supports Mariano’s e-commerce efforts by assisting customers with their online grocery orders. The role is centered on selecting and gathering products with great attention to freshness and quality, assembling orders efficiently, and providing exceptional customer service at the time of delivery. This position involves interacting directly with customers, processing payments and coupons, scanning and bagging products according to company standards, and ensuring orders are accurately fulfilled and delivered to customers' cars. The Pick-Up Clerk helps create a positive shopping experience that encourages repeat online orders by demonstrating the company’s core values through each interaction.

This role requires teamwork, attention to detail, and the ability to work efficiently in a fast-paced environment. The Online Grocery Pick-Up Clerk also supports the ongoing organization and cleanliness of staging areas and must adhere to all safety and food handling guidelines. Training new team members and maintaining communication with supervisors regarding pricing or product discrepancies are additional responsibilities. Working at Mariano's offers competitive wages, a supportive work environment, and the chance to be part of a brand recognized for its commitment to customers and employees alike. If you are purpose-driven, caring, and eager to learn, this position offers a meaningful and fulfilling career opportunity within the grocery industry.