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Online Grocery Pick-Up Clerk

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.75 - $25.35
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

King Soopers, based in Colorado, is a prominent grocery store chain that merged with The Kroger Company in 1983. Today, King Soopers proudly serves customers across over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, King Soopers is committed to bringing diverse teams together, united by a passion for food and people, all with the common goal of feeding the human spirit. With a rich history rooted in innovation, King Soopers continually works to create exceptional shopping experiences for customers, communities, and employees alike, placing food at the heart of its mission.

King Soopers values its employees and strives to cultivate an environment where individuals can thrive both professionally and personally. They emphasize respect, honesty, integrity, diversity, inclusion, and safety as core values that guide their workplace culture. The company offers a variety of opportunities for growth, supporting associates with comprehensive benefits and training programs. Whether someone is looking for a part-time role or seeking to develop a full-fledged career, King Soopers provides fresh opportunities to be part of a family that values care and potential.

The role of an Online Grocery Pick-Up Clerk at King Soopers involves selecting and assembling products for customers' online orders efficiently, ensuring attention to freshness and quality. This position plays a vital role in enhancing the online shopping experience, making it convenient and satisfying for customers who choose to pick up their orders at the store. Employees in this role process coupons and payments, deliver and load the orders into customers' cars upon arrival, and communicate effectively with customers about their orders. The team is committed to upholding high standards of customer service, aiming to create a positive experience that encourages customers to return to online shopping.

As an Online Grocery Pick-Up Clerk, you will be responsible for initiating and completing the selection of products, scanning and bagging items while following bagging standards, and managing order accuracy. The role requires adherence to food safety procedures, company guidelines, as well as local, state, and federal laws. Communication is crucial, both within the team and with customers, especially regarding any substitutions or exceptions in orders. The position demands working in a fast-paced, sometimes stressful environment, where teamwork, conflict management, and integrity are essential. Exceptional attention to detail, honesty, and the ability to follow instructions and policies are key to excelling in this role.

King Soopers supports employee well-being through a comprehensive benefits package that includes medical, dental, vision, and prescription coverage, flexible scheduling, paid time off including holidays and sick leave, and emotional and financial support services such as counseling and financial coaching. The company also offers valuable Associate discounts, tuition reimbursement of up to $21,000 over a career, and extensive training programs to help employees grow their careers within the grocery industry and beyond. Being part of King Soopers means joining a workplace that truly cares about its people, offers opportunities for advancement, and encourages every associate to contribute to an inclusive and respectful culture where everyone can succeed.

Job Requirements

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills i.e. counting, addition, and subtraction
  • Excellent oral and written communication skills

Job Qualifications

  • Ability to work without supervision
  • Ability to read shelf tags
  • Basic math skills including counting, addition, and subtraction
  • Excellent oral and written communication skills
  • Experience as a personal shopper or in a production-oriented or warehouse environment
  • Experience stocking shelves or as a cashier

Job Duties

  • Select and gather products for customers' online orders with attention to freshness and quality
  • Assemble customers' online orders, process coupons and payment
  • Deliver and load orders to customers' cars upon arrival
  • Scan and bag orders following bagging standards
  • Communicate substitutions or exceptions to customers at pick-up
  • Adhere to food safety procedures and company guidelines
  • Maintain organization and cleanliness of staging areas and equipment

Job Criteria

Experience

Entry Level (1-2 years)


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