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Oneida Hotel - Setup Attendant-Banquets

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our hotel is a premier hospitality establishment situated conveniently across the street from Austin Straubel International Airport (GRB) and only about four miles from the iconic Lambeau Field, the home of the Green Bay Packers. This prime location offers guests easy access to major travel and entertainment hubs, making it an attractive destination for both business and leisure travelers. Connected via an interior walkway, Oneida Casino adds an exciting gaming experience for patrons looking to unwind after a productive day. For those who appreciate the outdoors, Thornberry Creek at Oneida provides exceptional golfing opportunities just a short distance from the hotel, complementing the comprehensive amenities and experiences on offer.

Our hotel prides itself on delivering exceptional guest service, creating memorable experiences while maintaining a welcoming atmosphere. The establishment values a teamwork-oriented approach, where every staff member plays a vital role in upholding the hotel's high standards. The property combines comfort, convenience, and a rich local culture to offer an unmatched hospitality experience to all visitors.

We are currently seeking a dedicated Banquet Set-up Attendant to join our dynamic team. This role is essential to the seamless execution of our events and banquets, ensuring that every occasion is set up to perfection and runs smoothly. This position offers the opportunity to work in a fast-paced, varied-shift environment, including nights and weekends, which makes it ideal for individuals who thrive on activity and interaction. The Banquet Set-up Attendant is the behind-the-scenes hero transforming empty spaces into stunning event experiences, preparing for elegant dinners, corporate functions, weddings, or large celebrations.

In this role, your responsibilities will include setting up banquet areas with meticulous detail, ensuring cleanliness and organization, and efficiently clearing the spaces post-event. You will be interacting with staff and guests, delivering top-notch customer service that enhances the overall guest experience. Precision, speed, adaptability, and a positive attitude are key attributes for success in this role. The position offers a competitive benefits package after an initial waiting period, reflecting the employer's commitment to employee well-being and career growth.

The Banquet Set-up Attendant position is perfect for motivated individuals who enjoy being part of a collaborative team and take pride in crafting WOW-worthy moments for guests. If you are someone who values excellence, attention to detail, and guest satisfaction, this role will allow you to contribute meaningfully to our hotel’s reputation for outstanding event hospitality.

Job Requirements

  • High school diploma or equivalent
  • minimum three months related experience or equivalent training
  • proficiency in English
  • strong customer service skills
  • ability to work varied shifts including nights and weekends
  • capability to manage difficult or emotional guest situations
  • ability to follow safety protocols and procedures

Job Qualifications

  • Three to six months of related experience or equivalent combination of training and experience
  • proficiency in reading, writing, and speaking English
  • strong customer service skills with ability to manage difficult or emotional situations
  • ability to respond promptly to guest needs
  • capability to work varied shifts including nights and weekends

Job Duties

  • Deliver warm, enthusiastic service that makes every guest feel like a VIP
  • set up banquet areas with attention to detail and precision
  • maintain cleanliness and organization of event spaces before, during, and after events
  • communicate clearly and professionally with guests and team members regarding event details and guest needs
  • manage time effectively across varied shifts, including nights and weekends
  • ensure safety protocols are followed and report any concerns promptly
  • use equipment properly to maintain a secure environment

Job Criteria

Experience

Entry Level (1-2 years)


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