Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our establishment is a prominent hotel conveniently situated just across the street from Austin Straubel International Airport (GRB) and approximately four miles from the iconic Lambeau Field, home of the Green Bay Packers. This prime location offers guests a unique blend of convenience and recreation. The hotel is directly connected via an interior walkway to the Oneida Casino, where visitors can enjoy a vibrant gaming experience with tables and slot games. For those who appreciate outdoor activities, the nearby Thornberry Creek at Oneida provides exceptional golfing opportunities less than seven miles away. Our hotel prides itself on delivering a superior guest experience by combining hospitality, comfort, and exciting amenities in a welcoming atmosphere.
We are currently seeking a dedicated and friendly Host Person to join our dynamic team. As the Host, you will serve as the essential first point of contact for our guests, ushering them into a memorable dining experience with warmth and professionalism. Your role is crucial in setting the tone for each guest's visit, making sure they feel welcomed and valued from the moment they arrive. You will greet guests with a smile, promptly seat them, and ensure that their needs are met attentively throughout their meal by coordinating closely with the servers. Additionally, you will assist the cashier with payment processing, guaranteeing that transactions are handled efficiently and accurately. This position demands a high level of customer service skills, a positive and approachable demeanor, and the ability to multi-task in a fast-paced environment.
This opportunity is ideal for individuals passionate about hospitality and eager to contribute to a team that values excellent service and operational efficiency. The role also offers professional development through training sessions and new responsibilities designed to enhance your skills and career growth. Upon joining full-time after the initial waiting period, employees become eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and retirement plans. Our hotel fosters a supportive work environment where collaboration, safety, and guest satisfaction are paramount. If you are ready to become a hospitality hero, help maintain smooth operations, and make a positive impact on every guest's experience, we encourage you to apply and step into the spotlight with us.
We are currently seeking a dedicated and friendly Host Person to join our dynamic team. As the Host, you will serve as the essential first point of contact for our guests, ushering them into a memorable dining experience with warmth and professionalism. Your role is crucial in setting the tone for each guest's visit, making sure they feel welcomed and valued from the moment they arrive. You will greet guests with a smile, promptly seat them, and ensure that their needs are met attentively throughout their meal by coordinating closely with the servers. Additionally, you will assist the cashier with payment processing, guaranteeing that transactions are handled efficiently and accurately. This position demands a high level of customer service skills, a positive and approachable demeanor, and the ability to multi-task in a fast-paced environment.
This opportunity is ideal for individuals passionate about hospitality and eager to contribute to a team that values excellent service and operational efficiency. The role also offers professional development through training sessions and new responsibilities designed to enhance your skills and career growth. Upon joining full-time after the initial waiting period, employees become eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and retirement plans. Our hotel fosters a supportive work environment where collaboration, safety, and guest satisfaction are paramount. If you are ready to become a hospitality hero, help maintain smooth operations, and make a positive impact on every guest's experience, we encourage you to apply and step into the spotlight with us.
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Exceptional communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills
- Willingness to learn and participate in training sessions
- Basic arithmetic skills for handling payments
Job Qualifications
- High school diploma or relevant hotel/field experience preferred
- Strong communication skills
- Excellent problem-solving abilities
- Ability to multitask effectively
- Demonstrated initiative and consistent ability to meet deadlines
- Proficiency in assimilating and analyzing complex information
- Competence in understanding financial data and performing basic arithmetic
Job Duties
- Greet, seat, and make every guest feel like a VIP
- Maintain a professional appearance including uniform and nametag
- Follow all safety rules and procedures
- Manage reservations, tables, and orders efficiently
- Assist with payment processing and handling tips
- Participate in trainings and take on new tasks to improve skills
- Collaborate effectively with servers and other team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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