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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule
Job Description
About Deloitte
Deloitte is a global professional services firm renowned for delivering exceptional consulting, auditing, tax, and advisory services to clients across various industries. Known for its commitment to innovation, diversity, and inclusion, Deloitte strives to create an environment where its employees can thrive and develop professionally. The company places a heavy emphasis on fostering a dynamic and collaborative workplace culture and is considered one of the leading firms in the professional services sector worldwide.
The internal operations team at Deloitte, known as the 'One Team', plays an essential role in supporting the firm's daily office functions and hospit... Show More
Deloitte is a global professional services firm renowned for delivering exceptional consulting, auditing, tax, and advisory services to clients across various industries. Known for its commitment to innovation, diversity, and inclusion, Deloitte strives to create an environment where its employees can thrive and develop professionally. The company places a heavy emphasis on fostering a dynamic and collaborative workplace culture and is considered one of the leading firms in the professional services sector worldwide.
The internal operations team at Deloitte, known as the 'One Team', plays an essential role in supporting the firm's daily office functions and hospit... Show More
Job Requirements
- Minimum of 5 years of related hospitality or office support experience in a corporate, service-oriented or customer-centric environment leading a team
- High school diploma
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Job Qualifications
- Minimum of 5 years of related hospitality or office support experience in a corporate, service-oriented or customer-centric environment leading a team
- High school diploma
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Associate's/Bachelor's degree
- Advanced experience in Microsoft Office applications
- Hospitality/corporate background with focus on meetings and events
- Event management experience
- Minimum of 3 years of related facilities management experience
- Excellent quality-conscious customer service skills, decision-making, conflict resolution and critical thinking skills
- Excellent written/verbal communication and interpersonal skills
- Strong problem-solving and negotiation skills
- Strong technical skills, including proficiency in Microsoft Office
Job Duties
- Effectively managing day-to-day operations for hospitality services to ensure compliance with established policies, procedures, and service agreements
- Leading and developing your team to ensure proactive high-levels of customer service, responsiveness, accuracy, service quality, communication, and professionalism
- Adding value through the analyzation of department procedures, delivery of service, software, a/v equipment and other departmental related systems, to increase efficiencies, ensure performance and customer satisfaction
- Assessing results and recommending process improvements where applicable
- Managing and fostering relationships with customers, team, vendors and other key stakeholders through effective communications, collaboration, and engagement with purpose to deliver a best in class experience
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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