One Team Supervisor - Detroit

Deloitte is a globally recognized professional services firm providing audit, consulting, tax, and advisory services to clients across various industries. Known for its commitment to quality and innovation, Deloitte fosters an inclusive and collaborative work environment that encourages growth and development for its employees. With a strong emphasis on leadership and client service, Deloitte strives to deliver impactful solutions that drive success for its clients while maintaining the highest standards of professionalism and ethics.

The Operations Supervisor role at Deloitte is integral to ensuring a seamless and exceptional in-office experience for Deloitte professionals, clients, and guests. As an Operations Supervisor, you will lead a dedicated team responsible for a wide range of hospitality and operational services including space management, event planning, catering, day-of-meeting logistics, facilities management, and office support. This role requires a proactive leader who can balance high-energy customer service with effective team management, problem-solving, and process improvement.

In this position, you will oversee daily hospitality and facility operations to ensure compliance with policies, procedures, and service agreements. Your leadership will focus on developing your team to consistently deliver high performance, customer satisfaction, and professionalism. In addition to managing day-to-day activities, you will analyze procedures and departmental systems to enhance efficiency and service quality. Facilities management responsibilities include vendor oversight, maintenance coordination, office security, space planning, and addressing customer requests related to office environment and equipment.

Collaboration and relationship management are at the core of this role. You will engage with internal teams, vendors, and stakeholders to foster a "best in class" customer experience and support a well-maintained and professional work environment. Working within Deloitte's "One Team" internal operations group, you will contribute to a culture of hospitality and operational excellence that supports the broader organizational goals.

This role is well-suited for candidates with a background in hospitality or office operations within a corporate, service-oriented, or customer-centric setting. Experience in event management, facilities management, and Microsoft Office applications will be advantageous. Deloitte values decision-making, communication, problem-solving, and leadership skills, making this role a great opportunity for professionals seeking an impactful supervisory position with room to develop and lead in a dynamic environment.