One Team Supervisor - Detroit

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Employee assistance program

wellness programs

Job Description

Deloitte is a globally recognized professional services firm providing audit, consulting, tax, and advisory services to clients across various industries. Known for its commitment to quality and innovation, Deloitte fosters an inclusive and collaborative work environment that encourages growth and development for its employees. With a strong emphasis on leadership and client service, Deloitte strives to deliver impactful solutions that drive success for its clients while maintaining the highest standards of professionalism and ethics.

The Operations Supervisor role at Deloitte is integral to ensuring a seamless and exceptional in-office experience for Deloitte professionals, clients, and guests. As an Operations Su... Show More

Job Requirements

Minimum of 5 years of related hospitality or office support experience in a corporate, service-oriented or customer-centric environment leading a team
High school diploma
Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future

Job Qualifications

Minimum of 5 years of related hospitality or office support experience in a corporate, service-oriented or customer-centric environment leading a team
High school diploma
Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future
Associate's/Bachelor's degree
Advanced experience in Microsoft Office applications
Hospitality/corporate background with focus on meetings and events
Event management experience
Minimum of 3 years of related facilities management experience
Excellent quality-conscious customer service skills, decision-making, conflict resolution and critical thinking skills
Excellent written/verbal communication and interpersonal skills
Strong problem-solving and negotiation skills
Strong technical skills, including proficiency in Microsoft Office

Job Duties

Effectively managing day-to-day operations for hospitality services to ensure compliance with established policies, procedures, and service agreements
Leading and developing your team to ensure proactive high-levels of customer service, responsiveness, accuracy, service quality, communication, and professionalism
Adding value through the analyzation of department procedures, delivery of service, software, a/v equipment and other departmental related systems, to increase efficiencies, ensure performance and customer satisfaction
Overseeing facilities management, services and support to ensure a well-maintained and professional facility, including management of vendors/service contracts, regular and one-off repair and maintenance, space planning, administration of office security system and life safety program, cleaning management, customer requests related to facility
Managing and fostering relationships with customers, team, vendors and other key stakeholders through effective communications, collaboration, and engagement with purpose to deliver a best in class experience

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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