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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
wellness programs
Job Description
Deloitte is a leading global professional services firm known for its commitment to excellence and innovation. As one of the largest professional services networks worldwide, Deloitte offers a wide spectrum of services including auditing, consulting, financial advisory, risk management, and tax services. The company prides itself on a culture of integrity, collaboration, and continuous learning, fostering an environment where employees, clients, and stakeholders thrive. Deloitte's dedication to diversity, equity, and inclusion makes it a preferred employer for talented professionals seeking a dynamic and enriching workplace.
This particular role is within Deloitte's internal operations team, colloquially known as the "One... Show More
This particular role is within Deloitte's internal operations team, colloquially known as the "One... Show More
Job Requirements
- High school diploma
- Minimum of 5 years of related hospitality or office support experience in a corporate, service-oriented or customer-centric environment leading a team
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Job Qualifications
- Associate's/Bachelor's degree
- Advanced experience in Microsoft Office applications
- Hospitality/corporate background with focus on meetings and events
- Event management experience
- Minimum of 3 years of related facilities management experience
- Excellent quality-conscious customer service skills, decision-making, conflict resolution and critical thinking skills
- Excellent written/verbal communication and interpersonal skills
- Strong problem-solving and negotiation skills
- Strong technical skills, including proficiency in Microsoft Office
Job Duties
- Effectively managing day-to-day operations for hospitality services to ensure compliance with established policies, procedures, and service agreements
- Leading and developing your team to ensure proactive high-levels of customer service, responsiveness, accuracy, service quality, communication, and professionalism
- Adding value through the analyzation of department procedures, delivery of service, software, a/v equipment and other departmental related systems, to increase efficiencies, ensure performance and customer satisfaction
- Overseeing facilities management services and support to ensure a well-maintained and professional facility including management of vendors/service contracts, regular and one-off repair and maintenance, space planning, administration of office security system and life safety program, cleaning management, customer requests related to facility issues such as hot/cold, broken chair/office furniture, internal moves, light replacement
- Managing and fostering relationships with customers, team, vendors and other key stakeholders through effective communications, collaboration, and engagement with purpose to deliver a best in class experience
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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