One Team Supervisor - Atlanta

Deloitte is a leading global professional services firm known for its commitment to excellence and innovation. As one of the largest professional services networks worldwide, Deloitte offers a wide spectrum of services including auditing, consulting, financial advisory, risk management, and tax services. The company prides itself on a culture of integrity, collaboration, and continuous learning, fostering an environment where employees, clients, and stakeholders thrive. Deloitte's dedication to diversity, equity, and inclusion makes it a preferred employer for talented professionals seeking a dynamic and enriching workplace.

This particular role is within Deloitte's internal operations team, colloquially known as the "One Team," which is pivotal in delivering top-notch hospitality and business services to Deloitte professionals, clients, and guests. The Operations Supervisor position is a critical leadership role focused on managing a team that supports a broad range of services including space management, event planning, catering, and facilities office management. The supervisor will ensure seamless day-to-day operations while fostering a culture of customer-centric service excellence and team development.

The role involves managing diverse operational aspects such as room scheduling, meeting logistics from setup through clean-up, audiovisual support, and guest management. It also includes overseeing office facilities maintenance, housekeeping, kitchen and pantry management, and vendor and service contracts. As a leader, the Operations Supervisor is responsible not only for ensuring compliance with policies and service agreements but also for driving continuous improvement in service delivery through analysis of departmental procedures and systems.

Deloitte seeks a candidate who thrives in a fast-paced, high-energy environment and has a genuine passion for creating exceptional customer experiences. Beyond operational oversight, this role demands strong interpersonal skills to maintain robust relationships with customers, team members, vendors, and other stakeholders. An ideal supervisor will bring a hands-on approach to leadership, enabling proactive problem-solving and ensuring the team consistently delivers a "best in class" experience.

Employment type for this opportunity is full-time, ideally suited for a professional with a solid background in hospitality or office support within a corporate, service-oriented setting. Deloitte is known for offering competitive salaries and comprehensive benefits, reflecting its commitment to employee well-being and career growth. This role plays an integral part in upholding Deloitte's reputation for operational excellence and superior workplace experience.