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On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1861)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Career development opportunities

Job Description

Target Corporation is a leading retail company renowned for its commitment to making everyday life joyful for all families. As a household name in the retail industry, Target operates numerous stores across the United States, offering a wide array of products including apparel, electronics, groceries, home goods, and more. Beyond being a place to shop, Target strives to create a welcoming and inclusive environment for both guests and team members by upholding strong values and fostering a vibrant culture centered around community, service, and teamwork.

Target’s employment approach is flexible and innovative, addressing the diverse needs of its workforce through options like the On-Demand Team Member (TM) role. This employment type empowers individuals to tailor their schedules by selecting shifts that best fit their availability, promoting work-life balance and flexibility. With an initial hourly rate of $15.00 USD, this position is ideal for people seeking personalized work hours and a role that aligns with their unique lifestyle needs.

As an On-Demand TM at Target, you are not assigned to a fixed weekly schedule. Instead, you use the myTime mobile scheduling app to pick up shifts posted by store leaders or fellow team members. This system enables you to design a work routine that suits your personal commitments while contributing valuably to the store's operational goals. Nevertheless, consistent attendance is vital; you are expected to work a minimum of one shift every four weeks, or one shift every five months to maintain employment. Communication is key, as regular responses to scheduling outreach are required to avoid administrative termination.

The role of the Guest Advocate within the On-Demand TM framework highlights Target's dedication to superior guest services. Guest Advocates play an essential role in driving customer satisfaction by offering welcoming, courteous, and efficient service to every shopper. They embody Target’s service culture by engaging guests, answering queries, solving issues, and representing the comprehensive benefits and services Target provides, including loyalty programs and digital app features.

A typical day for a Guest Advocate involves greeting guests, assisting with check-out processes, handling returns, supporting digital and in-store services like Order Pickup and Drive Up, and maintaining a clean and organized work area. They must exhibit excellent communication skills, adaptability to high-paced retail environments, teamwork, and a readiness to educate guests on new store features and promotions. Operational responsibilities also include managing cash transactions accurately and complying with safety and ethical standards.

Target invests substantially in training to ensure Guest Advocates are equipped with the knowledge and skills necessary to thrive. This role is physically active, requiring the capability to lift merchandise and remain on your feet for extended shifts. Flexibility is crucial as shifts may include nights, weekends, holidays, and peak shopping periods. The company offers a supportive team environment and opportunities for personal growth, making Target an exceptional place for both newcomers to retail and those seeking to advance their careers in customer service.

Job seekers who enjoy interacting with people, thrive in dynamic work environments, and are motivated by the chance to make a meaningful difference in guests' shopping experiences will find the On-Demand Guest Advocate role a rewarding career choice. By joining Target, team members contribute to a respected brand with a strong community presence and enjoy competitive benefits tailored to support financial well-being, health, education, and overall quality of life.

Job Requirements

  • High school diploma or equivalent
  • Ability to lift or move merchandise up to 44 pounds occasionally and 10 pounds frequently
  • Flexibility to work a variable schedule including nights, weekends, and holidays
  • Reliable and prompt attendance with minimum shift commitments
  • Ability to respond to scheduling communication
  • Capable of working in varying temperature and humidity conditions
  • Physical stamina to remain mobile for the duration of a shift

Job Qualifications

  • Effective communication skills including positive language and attentiveness to guest needs
  • Ability to remain focused and composed in a fast-paced environment
  • Welcoming and helpful attitude towards guests and team members
  • Attention to detail while multitasking
  • Willingness to educate guests about products and services
  • Ability to operate communication devices and technology as directed
  • Capability to work both independently and collaboratively
  • Accurate cash register and transaction handling skills

Job Duties

  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • Create a welcoming experience by greeting guests as you complete your daily tasks
  • Engage with guests in a helpful way to solve their specific needs
  • Be knowledgeable about the products, tools, and services to improve the guest experience
  • Thank guests and show appreciation for shopping at Target
  • Scan and bag guest items efficiently and accurately while complying with food safety and company standards
  • Work efficiently to minimize guest wait times while maintaining service and accuracy

Job Criteria

Experience

Entry Level (1-2 years)


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