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On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1811)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible schedule
employee discount
Career development opportunities
Health Insurance
401(k) Plan
Paid Time Off

Job Description

Target is a leading retail corporation renowned for delivering exceptional shopping experiences to families and individuals across the United States. With a strong commitment to community and culture, Target strives to bring joy into everyday life by offering a wide range of quality products, services, and innovative shopping solutions. The company promotes a welcoming and inclusive environment not only for its guests but also for its team members, encouraging growth, development, and meaningful career opportunities. Employees at Target have the chance to work in a dynamic setting that values teamwork, flexibility, and positive guest interactions, making it a popular choice for those seeking both part-time and full-time employment with a reputable brand.

The On-Demand Team Member (TM) role at Target is tailored for individuals who desire a flexible work schedule that adapts to their availability and lifestyle. This position allows team members to select shifts that best fit their personal schedule by using Target's mobile scheduling app, myTime. Unlike traditional scheduled roles, On-Demand TMs are not listed on weekly posted schedules but instead choose from available shifts posted by leaders or other team members. The position requires a minimum engagement, with team members expected to pick up and work shifts at least once every four weeks to maintain active employment status. Regular communication and responsiveness to shift offers are essential, ensuring team members can support the store during peak demand times and maintain reliable attendance.

The Guest Advocate within the On-Demand Team Member role is a customer service-focused position that emphasizes creating welcoming experiences for guests through genuine interactions and attentive assistance. This role is integral to enhancing the overall guest experience by greeting and assisting shoppers, addressing inquiries, and promoting Target's loyalty programs and services such as order pick-up, Drive Up, and gift registry. The Guest Advocate helps maintain store cleanliness, supports fast and accurate checklane service, and ensures compliance with safety and ethical standards. Team members in this role gain valuable skills such as effective communication, problem-solving, multitasking, and adaptability in a fast-paced retail environment.

On-Demand TMs are trained through a structured orientation and short-term training schedule to prepare them thoroughly for their responsibilities. This role suits individuals who enjoy working with people, thrive under dynamic and physically active conditions, and appreciate the flexibility of creating a personalized work schedule. With an hourly starting wage of $15.00 USD, Target offers competitive compensation along with opportunities for growth and development within the company. As part of the Target culture, team members are empowered to use technology, engage guests about product offerings, and contribute to a positive and efficient shopping environment. This role is also ideal for those who value teamwork and are willing to work varied shifts including nights, weekends, and holidays to meet business needs, making it a versatile and rewarding employment option in the retail sector.

Job Requirements

  • high school diploma or equivalent
  • previous retail or customer service experience preferred
  • ability to work flexible hours including nights, weekends, holidays, and peak shopping times
  • reliable and prompt attendance
  • effective communication skills
  • ability to use technology and mobile apps for scheduling
  • physical ability to handle merchandise and remain on feet for extended periods
  • willingness to engage positively with customers and team members
  • availability to pick up shifts regularly with at least one shift worked within five months to remain employed
  • ability to comply with safety and ethical standards
  • capacity to work in variable temperatures and environmental conditions

Job Qualifications

  • effective communication skills using positive language
  • ability to remain focused and composed in a fast-paced environment
  • welcoming and helpful attitude toward guests and team members
  • attention to detail while multitasking
  • willingness to educate guests and engage around products and services
  • ability to operate multiple frequency devices, handheld scanners, and technology equipment
  • ability to work independently and as part of a team
  • accurate cash register operation and handling of cash transactions
  • physical capability to lift and move merchandise up to 44 pounds
  • flexibility to work varied shifts including nights, weekends, and holidays
  • active engagement in picking up shifts and communication
  • capability to work in varying temperature and environmental conditions
  • ability to remain mobile for the duration of scheduled shifts

Job Duties

  • demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by greeting guests while completing daily tasks
  • engage with guests in a welcoming way to help solve their specific needs
  • be knowledgeable about tools, products, and services available in the store and your area to solve guest issues and improve their experience
  • thank guests and express appreciation for choosing Target
  • scan and bag guest items efficiently, accurately, and in compliance with food safety standards
  • work efficiently to minimize guest wait time while maintaining accuracy and quality
  • promote current and upcoming brand launches, store activities, and events
  • inform guests about Target Loyalty programs and assist with enrollment
  • assist guests in using the Target App and its features
  • manage returns according to register prompts and company policies
  • partner with leaders to de-escalate situations and recover guest experiences
  • deliver accurate service to Order Pick Up, Drive Up, and Registry guests
  • maintain a clean and clutter-free work area
  • restock supplies during store hours
  • work safely and comply with all safety policies
  • support guest services with compliance to laws and company policies
  • assist with cash office processes as needed
  • perform other duties as business needs arise

Job Criteria

Experience

Entry Level (1-2 years)


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