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On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (...

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible scheduling
employee discount
Training and Development
Health Insurance
Paid Time Off
retirement plans

Job Description

Target is a leading retail corporation dedicated to enhancing the everyday lives of families by offering a diverse selection of high-quality products and exceptional customer service. Known for its strong commitment to values and community engagement, Target strives to create an inclusive, welcoming environment for both guests and team members. With a reputation for innovation and dedication to excellence, Target continues to expand its reach while maintaining a focus on guest satisfaction and team member development. Working at Target means being part of a forward-thinking organization that values individuality, teamwork, and the joy of everyday life.

The On-Demand Team Member position at Target offers a flexible and personalized work schedule, making it ideal for individuals seeking control over their hours. This role provides the opportunity to choose shifts that best fit your availability via the myTime mobile scheduling app. As an On-Demand Team Member, you won’t be part of the posted weekly schedule but will pick up shifts as they become available, allowing for a work experience tailored to your lifestyle. Reliability and prompt attendance are essential, as working shifts consistently is necessary to maintain employment. On-Demand Team Members must actively engage by working at least one shift every four weeks, with a minimum of four hours per shift, and respond to scheduling communications.

In this position, you will be integral to delivering an excellent guest experience by welcoming, assisting, and engaging with guests both in-store and through various digital services. Responsibilities include helping at checklanes, guest services, gift registry, pick-up, and drive-up areas, ensuring efficient and friendly service. As a Guest Advocate, you will interact directly with guests to resolve concerns, promote Target’s loyalty programs and offerings, and support store operations. Your role is crucial in creating a positive shopping experience that encourages guest loyalty and satisfaction.

This job demands adaptability, effective communication, and a helpful attitude. You will be trained through a structured orientation and ongoing support to develop necessary skills. The role involves multitasking in a fast-paced retail environment while maintaining accuracy and attention to detail. Physical activity is a component of the job, including lifting merchandise and standing for long periods. Compliance with safety protocols and ethical conduct is mandatory. This position also offers exposure to various store services and the chance to develop valuable retail and customer service skills that can foster career growth within Target or beyond.

Target is committed to providing competitive benefits, opportunities for advancement, and a work atmosphere that supports well-being and professional development. If you are a motivated individual who enjoys interacting with people, thrives in active environments, and values flexibility, this On-Demand Team Member role is a great fit. Join Target to help create joyful experiences for guests while advancing your career on your own terms.

Job Requirements

  • high school diploma or equivalent
  • prior retail or customer service experience preferred
  • ability to work flexible shifts including nights, weekends and holidays
  • reliable transportation
  • basic math skills for handling cash transactions
  • ability to stand and walk for extended periods
  • ability to communicate effectively in English
  • willingness to undergo orientation and training
  • smartphone or device capable of accessing the myTime scheduling app
  • ability to lift and carry merchandise up to 44 pounds safely
  • commitment to punctuality and attendance
  • ability to comply with store safety policies

Job Qualifications

  • strong communication skills
  • ability to remain composed in fast-paced environments
  • welcoming and helpful attitude
  • attention to detail
  • willingness to educate guests on products and services
  • ability to use handheld scanners and other technology
  • ability to work independently and within a team
  • basic cash handling skills
  • physical ability to lift up to 44 pounds and move merchandise safely
  • flexibility to work varied shifts including nights, weekends, and holidays
  • proactive engagement in shift scheduling
  • ability to work in varying temperature conditions
  • commitment to safety and ethical conduct

Job Duties

  • demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
  • create a welcoming experience by greeting guests while completing daily tasks
  • engage guests in a welcoming way to help solve their specific needs
  • be knowledgeable about the tools, products, and services available in the store to improve the guest experience
  • thank guests and let them know we appreciate their business
  • scan and bag guest items efficiently, accurately and in compliance with food safety standards
  • work efficiently to minimize guest wait time while maintaining accuracy
  • inform guests about current and upcoming brand launches, store activities and events
  • speak to the benefits of Target Loyalty programs and assist with applications
  • understand and guide guests on using Wallet and other Target App features
  • follow register prompts for returns and collaborate with leaders to solve guest issues
  • assist leaders in de-escalating situations and recovering guest experiences
  • deliver accurate service for order pick up, drive up, and registry guests
  • maintain a clean and clutter-free work area
  • stock supplies during store hours while remaining available to guests
  • uphold ethical conduct, safety, and compliance culture
  • work safely by following safety policies and reporting hazards
  • support guest services such as order pick up and drive up orders, ensuring compliance with adult beverage laws
  • support cash office processes and cash systems management
  • perform other duties as needed based on business requirements

Job Criteria

Experience

Entry Level (1-2 years)


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