Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Employee wellness programs
opportunities for career growth
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hotel brand recognized for its unique approach to hospitality that emphasizes heartfelt, human connections and genuine experiences. Founded in San Francisco in 1981 by Bill Kimpton, the brand was created as a rebellious alternative to the impersonal and generic hospitality encounters typical in the hotel industry. Kimpton's philosophy centers on making guests and employees feel connected, valued, and comfortable by fostering an environment where creativity, individuality, and self-leadership are celebrated. This results in a lively, quirky, and empowering atmosphere that distinguishes Kimpton from traditional hotel chains. Kimpton values diversity and inclusion, encouraging... Show More
Job Requirements
- High school diploma is preferred
- one year of experience in customer service or similar role
- basic writing skills
- professional communication skills
- clean driving record
- flexible schedule able to work evenings, weekends, and holidays when needed
Job Qualifications
- High school diploma is preferred
- minimum of 1 year experience in customer service or similar role
- basic writing skills
- professional communication skills
- clean driving record
- ability to work flexible schedule including evenings, weekends, and holidays
Job Duties
- Greet all guests upon arrival
- assist guests with luggage to their rooms promptly when checking in and upon checking out
- hail taxicabs and answer questions
- provide the guest with general hotel information once in guest room
- assist guests by taking luggage to the curb to meet their transportation
- remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs
- provide guests with general questions and assistance when Concierge is not available
- be knowledgeable of the community and area in which the hotel is located to provide information on special events such as sporting, theater, movies, entertainment, and restaurants to guests
- submit all lost and found articles accompanied by a report
- function as a doorperson as needed
- deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms
- ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency
- notify guests by telephone of delivery of automobiles, packages, or arrival of visitors
- assist with additional responsibilities as needed beyond the job post
Job Location
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