On-Call Spa Attendant

Four Seasons is a globally renowned luxury hospitality company known for its exceptional service standards and dedication to creating memorable guest experiences. Established as a leader in the luxury hotel industry, Four Seasons is powered by its people—a diverse collective of passionate individuals who strive to reach new heights professionally and personally. The company places strong emphasis on a culture of respect, collaboration, and genuine care, not only for its guests but also for its employees. This approach has earned Four Seasons a distinguished reputation for delivering world-class experiences that combine elegance, sophistication, and heartfelt hospitality.

At Four Seasons, the commitment starts with the employee experience, recognizing that happy, motivated team members are essential to fostering the welcoming and luxurious environments the brand is known for. The company embraces diversity and inclusion, creating an environment where all individuals feel valued and respected. This makes Four Seasons not only a preferred destination for travelers seeking luxury and comfort but also a sought-after workplace for hospitality professionals aiming to grow their careers in a supportive setting.

Our specific location, Four Seasons Hotel Chicago, embodies this philosophy with a unique and vibrant cultural identity. Situated just steps away from the famed Magnificent Mile in Chicago, this property combines luxury accommodation and innovative dining with a rich cultural ambiance. The hotel features 345 elegant guest rooms and suites, a luxury spa, and the iconic Adorn Restaurant and Bar, which champions inspired food, beverage, and artistic expression reflective of the Midwest region. Recognized as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World, this location exemplifies the global standards of Four Seasons with a regional flair.

The Spa Attendant (On Call) role at Four Seasons Hotel Chicago plays a pivotal part in maintaining the serene and luxurious atmosphere that defines the spa and fitness areas. This position is responsible for ensuring the cleanliness, organization, and overall ambiance of these spaces, creating a restorative environment where guests can relax and rejuvenate. The role calls for a proactive and detail-oriented individual who upholds the brand's high service standards and contributes positively to the guest experience.

In this on-call position, the Spa Attendant is entrusted with greeting guests warmly, assisting with spa appointments, managing locker room arrangements, and responding promptly to inquiries to ensure guest comfort and satisfaction. The attendant is also responsible for maintaining operational excellence through keeping all spa and fitness areas pristine and well-equipped. Responsibilities include replenishing amenities such as towels and toiletries, ensuring the functionality of equipment like hot tubs and saunas, and assisting with setup and breakdown for spa treatments and fitness sessions.

Collaboration is key in this role, as the Spa Attendant supports therapists, instructors, and other team members to deliver seamless service. Effective communication with colleagues and participation in training sessions ensure that the attendant remains knowledgeable about the latest spa offerings and protocols. Adherence to safety and compliance standards is essential, including reporting any accidents promptly and managing lost and found items according to policy.

This role offers the opportunity to be part of an energizing employee culture that values authenticity, learning, and diversity. The position comes with competitive compensation ranging from $23.36 to $25.86 per hour, along with benefits like a 401(k) retirement plan with employer matching, paid time off, complimentary dry cleaning for uniforms, employee meals, and comprehensive development programs. The work schedule is on-call with flexibility required for early mornings, evenings, weekends, and holidays.

Joining Four Seasons Hotel Chicago as a Spa Attendant (On Call) means becoming part of an acclaimed global luxury brand that invests in its people and fosters a professional environment where career growth is encouraged. Candidates must have valid work authorization for the U.S. and a passion for the health and wellness industry. Four Seasons prides itself on being an Equal Opportunity and Affirmative Action employer, encouraging individuals from diverse backgrounds to apply. This is a unique chance to contribute to an award-winning team while elevating your career with one of the world’s most prestigious hospitality companies.