Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and development opportunities
Job Description
The hiring organization for this position is a lifestyle casino hotel renowned for its premium dining experiences and unparalleled banquet services. This type of establishment combines luxury accommodation, gaming, entertainment, and exquisite food and beverage offerings to create a memorable experience for its guests. Such venues require highly skilled, customer-focused, and proactive staff members who are dedicated to delivering exceptional service in every interaction. Casino hotels often emphasize a vibrant and dynamic environment, where attention to detail, service excellence, and guest satisfaction are paramount to their brand reputation and operational success. This particular employer is committed to fostering an inclusive,... Show More
Job Requirements
- Valid Food Handlers Card
- Valid Liquor License
- IGC Badge when working
- Ability to work evenings, weekends, and holidays as needed
- Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods
- Ability to make repeating movements of the arms, hands, and wrists
- Ability to express or exchange ideas verbally and perceive sound by ear
- Ability to obtain impressions through the eyes
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders
- Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms
- Ability to turn or twist body parts in a circular motion
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
Job Qualifications
- Secondary school degree preferred
- Previous work experience in service for at least 2 years
- Ability to comprehend and use basic language to communicate information and ideas
- Ability to read, comprehend, and write simple instructions, short correspondence, and memos
- Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing
- Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy
- Fluency in English
- Additional languages preferred
Job Duties
- Be thoroughly familiar with all event menu items in order to answer questions accurately
- Set up and break down banquet staging areas
- Set up, replenish, and break down coffee breaks, receptions, buffets, and plated events
- Ensure sequence of service is followed for all guests
- Serve beverages, including coffee, tea, cocktails, and wine
- Serve plated meals and passed hors d'oeuvres
- Ensure guest satisfaction at all events
Job Location
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