Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee volunteer programs
Professional Development
flexible scheduling
Job Description
TowneBank is a reputable financial institution deeply rooted in the communities it serves. Known for its commitment to hometown banking, TowneBank fosters a culture dedicated to providing exquisite service to its members while maintaining a strong focus on creating sustainable returns for shareholders. The bank's philosophy revolves around being more than just a financial service provider; it acts as a vital community partner through active volunteerism and participation by family members, directors, and employees. They are involved in numerous boards and contribute significant time and talent to local organizations, promoting social, cultural, and economic well-being in the Hampton Roads area... Show More
Job Requirements
- Must be able to travel to all branch and department locations in Hampton Roads
- Flexibility to work on-call including holidays and short notice
- Excellent customer service skills
- Excellent telephone skills
- Ability to display professional appearance and demeanor consistently
- Dependability and willingness to work as needed
- Ability to operate office equipment such as copy and fax machines
- Physical capability to walk, stand, bend, stoop, and lift up to 10 pounds
- Familiarity with federal regulations regarding Anti-Money Laundering and Bank Secrecy Act preferred
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role preferred
- Strong interpersonal and communication skills
- Proficiency in Microsoft Word and Excel preferred
- Ability to maintain professionalism under pressure
- Good organizational and multitasking abilities
- Knowledge of banking operations is a plus
Job Duties
- Drive to various branch and department locations throughout Hampton Roads including Virginia Beach, Norfolk, Portsmouth, Suffolk and Chesapeake
- Work on-call basis including holidays, vacations and unplanned absences
- Display professional appearance and behavior
- Welcome members and direct them to appropriate personnel or departments
- Operate telephone switchboard and assist callers
- Familiarize with TowneBank's locations, hours, personnel for efficient inquiry resolution
- Type memos, correspondence, reports and other documents
- Assist with day-to-day team duties and copy projects
- Comply with federal laws including Anti-Money Laundering and Bank Secrecy Act
Job Qualifications
Experience
No experience required
Job Location
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