Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
On-call
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
Employee assistance program
Job Description
Hilton Austin Airport is a recently renovated full-service hotel located in the historic Air Force command building on the grounds of Austin-Bergstrom International Airport. Positioned uniquely as Austin's gateway hotel, the Hilton prides itself on delivering exceptional service and warm hospitality to every guest. The hotel features modern amenities, a welcoming atmosphere, and a commitment to creating memorable experiences for both leisure and business travelers. With a prime location near the airport, it offers convenience, comfort, and efficiency for travelers passing through Austin or visiting the city. The Hilton Austin Airport blends historic significance with contemporary service standards, making it... Show More
Job Requirements
- High school diploma or equivalent
- ability to work overnight shifts on an on-call basis
- valid state driver’s license
- clean driving record
- physical stamina to lift luggage and stand for long periods
- strong customer service orientation
- ability to follow safety regulations and hotel policies
- fluency in English
Job Qualifications
- Friendly and professional demeanor with a passion for hospitality
- ability to work overnight shifts and be on call
- physical ability to lift luggage and stand for extended periods
- valid driver's license with a clean driving record
- excellent communication and interpersonal skills
- ability to work independently and take initiative
- prior experience in hospitality or guest services preferred
Job Duties
- Greet and warmly welcome all guests upon arrival
- open doors and assist guests entering or exiting the hotel
- respond promptly to guest requests and resolve complaints with professionalism
- provide clear directions to hotel amenities, guest rooms, and local attractions
- transport guest luggage to rooms efficiently and courteously
- deliver and log incoming packages to appropriate departments
- maintain cleanliness and order in the lobby and entrance areas
- safely operate the hotel shuttle van in compliance with traffic laws
- keep shuttle vans clean and stocked
- complete nightly task checklist and shuttle inspection reports
- stock and maintain the crew lounge
- remain at assigned post when not assisting guests or performing other duties
Job Location
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