On-Call Manager, F & B Catering Operations

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $25.00 - $30.00
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Work Schedule

On-call
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
401(k) Plan
Professional Development
Employee Discounts
flexible schedule
Retirement Plan

Job Description

Legends Global is a leading provider of comprehensive catering services, known for delivering exceptional culinary experiences across various prestigious venues. With a strong focus on quality, professionalism, and client satisfaction, Legends Global has built a reputable presence in the hospitality and event catering industry. The company specializes in catering for large-scale events, corporate functions, and social gatherings, ensuring each occasion is marked by excellent food, service, and attention to detail. By partnering with renowned venues such as the Moscone Center, Legends Global continues to uphold its commitment to excellence and innovation in catering solutions.

The on-call Food and Beverage Catering Operation Manager position at the Moscone Center offers a unique opportunity to join a dynamic team that thrives in a fast-paced, high-energy environment. This role is critical for ensuring seamless execution of catering events and maintaining exemplary service standards. As an on-call, as-needed position, the manager will be responsible for leading both union and non-union catering staff during busy events. The focus is on motivating and guiding the team to deliver superior customer service and maintaining smooth operational workflows.

Key responsibilities include overseeing catering operations from start to finish, ensuring adherence to quality, productivity, and safety standards. The manager will maintain a visible presence on the event floor, coordinating with multiple departments such as culinary, sales, operations, and housekeeping to resolve any issues promptly and meet client expectations. This role demands a hands-on leader who can inspire staff by example, effectively manage event logistics, and uphold stringent sanitation and food handling protocols. Candidates with experience across both front and back of the house operations will excel in this role.

Offering a competitive hourly rate of $25 to $30, this position requires flexibility to work various shifts, including nights, weekends, and holidays. The Food and Beverage Catering Operation Manager role is ideal for professionals seeking a challenging yet rewarding career in event management and catering operations. Legends Global values diversity and is an Equal Opportunity/Affirmative Action employer encouraging women, minorities, individuals with disabilities, and protected veterans to apply. As a VEVRAA Federal Contractor, the company demonstrates its commitment to inclusive hiring practices.

This role also includes navigating varying working conditions such as temperature changes in walk-ins and freezers and operating within environments with loud noise levels. Strong communication skills, problem-solving abilities, and proficiency with software tools like MS Word, MS Excel, POS systems, and MICROS are advantageous. The successful candidate will have at least two years of proven managerial experience in food and beverage settings along with a strong capability to manage diverse teams under union and non-union structures. The role promises dynamic interaction with different departments and exposure to large-scale event coordination, perfect for ambitious professionals aiming to grow within the catering and hospitality industry.

Job Requirements

  • Minimum 2 year of proven experience in a food and beverage managerial role
  • Ability to work all shifts including nights, weekends, and holidays as needed
  • Good written and verbal communication skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to execute instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Union experience is a plus

Job Qualifications

  • Minimum 2 year of proven experience in a food and beverage managerial role
  • MS Word, MS Excel, POS proficient, MICROS a plus
  • Ability to work all shifts including nights, weekends, and holidays as needed
  • Good written and verbal communication skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to execute instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Union experience is a plus

Job Duties

  • Oversee employees including union and non-union supervisors during busy events
  • Preserve and execute excellent levels of internal and external customer service
  • Maintain a strong presence on the floor during events to oversee the execution of event plans
  • Train and instruct food and beverage employees on procedures, equipment, service standards, etc
  • Organize and monitor the set-up of assigned catering events
  • Enforce food service sanitation and safety, food handling procedures
  • Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division to solve problems and meet client expectations
  • Work with Director of Catering and Director of Operations and Scheduling Department regarding proper staffing levels for events

Job Criteria

Experience

Mid Level (3-7 years)


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