On Call F&B Attendant - Stir Concert Cove (Guy Fieri's Kitchen and Bar)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Training and Development
Employee assistance program
Job Description
Caesars Entertainment is a globally recognized leader in the gaming and hospitality industry, renowned for its dedication to providing exceptional entertainment experiences. With a rich legacy that spans decades, Caesars Entertainment operates numerous casinos, hotels, and entertainment venues across the United States and internationally. The company's mission to "Create the Extraordinary" drives its commitment to excellence, ensuring guests enjoy immersive and unforgettable moments. Caesars values teamwork, service, and innovation, fostering an environment where employees are empowered to thrive and contribute to the company's ongoing success. The corporate social responsibility framework, People Planet Play, highlights Caesars' dedication to economic development, team member well-being, and community contributions, reinforcing its reputation as a socially responsible employer. Caesars Entertainment's diverse portfolio in Council Bluffs includes Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all offering a range of amenities from casino gaming to hotel accommodations and event hosting. These properties serve as premier destinations within the Council Bluffs metro area, providing a broad array of services to meet the needs of guests and the local community. This expansive network creates numerous career opportunities for individuals passionate about hospitality and service excellence.
The role of a Food and Beverage Server at Caesars Entertainment is pivotal in delivering the quality customer service for which the company is famous. This position focuses on greeting guests warmly, taking and delivering food and beverage orders, and maintaining the cleanliness and organization of the dining area. As a Food and Beverage Server, one plays an integral role in enhancing the guest experience by ensuring prompt, courteous service and supporting seamless operations alongside the culinary team. The position requires multitasking in a fast-paced environment, handling payment transactions, and adherence to health and safety standards, including proper sanitation practices mandated by regulations and ServSafe certification. Attention to detail and teamwork are essential, as the server collaborates closely with colleagues to meet business demands and maintain high standards of cleanliness and customer satisfaction. Physical stamina is important, as the role involves being on one's feet for the entire shift and performing tasks such as lifting up to 50 pounds, bending, and maneuvering carts.
Employment in this role demands flexibility in scheduling, including availability during nights, weekends, and holidays, reflecting the nature of hospitality work. Aside from technical skills, Caesars Entertainment emphasizes the importance of professionalism and appearance, expecting employees to maintain a neat and well-groomed look that aligns with company standards. The company fosters a supportive and inclusive work culture where every team member is encouraged to embody the company's mission, vision, and values—creating spectacular worlds and delivering family-style service that builds genuine connections with guests and fellow employees alike. This approach ensures that each guest feels welcomed and valued, contributing to Caesars' reputation as a top-tier hospitality provider. Working at Caesars Entertainment represents an opportunity to grow within a pioneering company that values creativity, teamwork, and exceptional service quality in the vibrant casino and hospitality sector.
The role of a Food and Beverage Server at Caesars Entertainment is pivotal in delivering the quality customer service for which the company is famous. This position focuses on greeting guests warmly, taking and delivering food and beverage orders, and maintaining the cleanliness and organization of the dining area. As a Food and Beverage Server, one plays an integral role in enhancing the guest experience by ensuring prompt, courteous service and supporting seamless operations alongside the culinary team. The position requires multitasking in a fast-paced environment, handling payment transactions, and adherence to health and safety standards, including proper sanitation practices mandated by regulations and ServSafe certification. Attention to detail and teamwork are essential, as the server collaborates closely with colleagues to meet business demands and maintain high standards of cleanliness and customer satisfaction. Physical stamina is important, as the role involves being on one's feet for the entire shift and performing tasks such as lifting up to 50 pounds, bending, and maneuvering carts.
Employment in this role demands flexibility in scheduling, including availability during nights, weekends, and holidays, reflecting the nature of hospitality work. Aside from technical skills, Caesars Entertainment emphasizes the importance of professionalism and appearance, expecting employees to maintain a neat and well-groomed look that aligns with company standards. The company fosters a supportive and inclusive work culture where every team member is encouraged to embody the company's mission, vision, and values—creating spectacular worlds and delivering family-style service that builds genuine connections with guests and fellow employees alike. This approach ensures that each guest feels welcomed and valued, contributing to Caesars' reputation as a top-tier hospitality provider. Working at Caesars Entertainment represents an opportunity to grow within a pioneering company that values creativity, teamwork, and exceptional service quality in the vibrant casino and hospitality sector.
Job Requirements
- High school diploma, GED or comparable experience preferred
- Previous cash handling and customer service experience preferred
- Must be able to perform multiple tasks simultaneously
- Must be a team player
- Must be able to maintain a neat, well-groomed, professional appearance and uphold company appearance standards
- Able to be on feet for entire shift
- Physically mobile with reasonable accommodations including ability to lift up to 50lbs, including above head, and the ability to push, pull, reach, bend, twist, stoop and stack
- Must be able to run on level surfaces, as well as, up and down stairs
- Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality
- Must be able to work in a fast paced environment
- Must be flexible with schedule, including nights, weekends, and holidays as required
Job Qualifications
- High school diploma, GED or comparable experience preferred
- Previous cash handling and customer service experience preferred
- Must be able to perform multiple tasks simultaneously
- Must be a team player
- Must be able to maintain a neat, well-groomed, professional appearance and uphold company standards
- Able to be on feet for entire shift
- Physically mobile including ability to lift up to 50 lbs, push, pull, reach, bend, twist, stoop, stack, and run on level surfaces and stairs
Job Duties
- Interact with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food and beverage orders, accepting payment through cash, credit, check and comps, delivering orders to guests, and bussing and cleaning dining areas
- Remove dirty dishes, glassware, and flatware from tables and countertops, transport them to dish area, and maneuver carts in confined spaces
- Monitor and replenish all food and beverage products in work area by stocking counters
- Change out pop bibs as needed throughout shift
- Ensure work area is neat, clean and sanitized throughout shift by wiping counter areas, beverage stations, sinks, and floors as required
- Partner with culinary team to ensure coordinated workflow during shifts to meet business demands and customer satisfaction
- Maintain all equipment properly
- Adhere to regulatory, safety, departmental and company policies
- Support safety and accident prevention programs including wearing non-slip footwear and proper lifting
- Meet or exceed all State of Iowa and company sanitation requirements (ServSafe)
- Present oneself as a credit to the company and encourage others to do the same
- Perform all other related and compatible duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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